Director of Financial Aid

Director of Financial Aid, The Graduate School of Education

Bank Street College Graduate School of Education seeks an
experienced
professional to join our team. For over 100 years, Bank Street has helped shape progressive education with a learner-centered,
developmentally grounded approach rooted in inquiry, reflection, social justice, and collaboration. Our work has influenced national
policy,
pioneered innovative practices, and prepared generations of educators to lead with equity, creativity, and compassion. We seek
talented
professionals who embrace our mission in support of the students, faculty, and overall community we serve.

Summary
The
Director of Financial Aid provides leadership and oversight of all financial aid programs and services of the Graduate School of
Education
to ensure the highest quality of service, efficiency in processing aid, and compliance with all federal, state, local, and
college laws,
regulations, and policies. Reporting to the Associate Dean for Enrollment and Student Success, the Director supervises a
full-time staff of
two.

Key Responsibilities
Enrollment & Student Service

• Assist in the recruitment of new students in the
  context of providing high quality information to prospective students through excellent communications, asynchronous and synchronous
  events.
• Ensure the highest quality of service to students in providing timely and accurate information, counseling, financial
  literacy, application review, award management and disbursement.
• Oversee all aspects of the Federal loan programs including
  conducting
  entrance and exit counseling, managing disbursements, compliance and reporting.
• Responsible for the scholarship rubric
  for the
  College, including collaboration with the Associate Dean on the review and update of the rubric as enrollment strategies
  evolve.
• Administer all scholarships including endowed and restricted accounts, working with the College’s Development and External
  Relations and
  Business Offices.

Oversight of Financial Aid Programs and Compliance

• Work with faculty to assess the
  impact of programmatic
  changes on financial aid and offer advise around supporting students.
• Support the College through audits,
  compliance reviews and
  any other one-time inquiries. around the Financial Aid process and its role in the student experience at Bank Street
  College of Education.
• Monitor student questions, identify solutions for common inquiries and work with the head of enrollment and
  student
  services and other stakeholders, where necessary, in implementing solutions for continuous improvement.
• Work as part of the
  Enrollment Management and Student Success team to support recruitment, retention, and overall student success through collaboration with
  colleagues across the EMSS unit and the Graduate School.

Supervision and Mission Support

• Supervise the
  financial aid team
  to develop their skills in, and knowledge of, financial aid to ensure timely, accurate, and caring support to students
  and faculty.
• Serve on the Enrollment Management and Student Success (EMSS) leadership team, supporting institutional
  decision-making,
  identifying issues before they escalate, collaborating with the entire EMSS team toward the goal of serving students to
  promote success
  at Bank Street.
• In collaboration with the graduate school communications team, oversee all communication and
  resources with
  students and faculty regarding Financial Aid Office business.
• Serve on Graduate School committees, as assigned, and
  attend Deans and
  other leadership meetings as appropriate.

Desired Experience, Attributes and Style

• 10+
  years of progressively more
  responsible experience in student financial aid and enrollment management in higher education. Working in a
  setting that serves graduate
  students is a plus.
• Successful track record of leading and supervising staff to implement innovative
  solutions and achieve the
  highest standards of service, and financial aid compliance.
• Master’s degree required.
• Demonstrated experience in leading a team
  in best practices of financial aid management, implementation of innovative solutions and
  achievement of the highest standards of
  service and data integrity.
• Strong leadership, analytic, management and people skills.
  Excellent track record working collaboratively with faculty, administration and students.
• Excellent written and verbal
  communication skills.
• Understanding of
  teacher/leader preparation programs is desirable.
• Experience with Powerfaids
  student financial aid information system is a plus.

Compensation and Benefits

Bank Street College of Education
will offer a highly attractive annual salary and benefit package to
the hired candidate.

Proposed Salary $130,000 – $140,000

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