Director of Maintenance and Custodial Services, Campus Life – Student Services and Housing

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Position Title:
Director of Maintenance and Custodial
Services, Campus Life – Student Services and Housing

Job Category:
Limited

Employment
Type:
Regular

Job Profile:
Facilities Director (B)

Job
Duties:

Attention:

The Department of Student Services and Housing within the Division of Student Affairs
and the University of Wisconsin-Whitewater seeks a Director of Maintenance and Custodial Services, Campus Life (FACILITIES DIRECTOR,
FP124).

Job Details:

The Director of Maintenance and Custodial Services, Campus Life provides strategic leadership and
comprehensive operational oversight for maintenance operations, custodial services, building systems, and auxiliary operations supporting
student housing, dining services, the university center, and other assigned Campus Life facilities.

This position is responsible for
ensuring the safe, efficient, reliable, and cost-effective operation of Campus Life facilities in support of student services, residential
life, campus engagement, conferences, and institutional goals.

The Director works in coordination with the Director of Planning and
Projects, Campus Life related to planning and execution of all auxiliary capital projects, including renovations, major repairs,
infrastructure improvements, and new initiatives.

This position oversees long-range operational planning, facilities strategy, asset
preservation, operational performance, regulatory compliance, sustainability initiatives, customer service standards, and workforce
leadership for assigned Campus Life facilities and operations.

Through strong cross-functional partnerships with Facilities Planning
& Management (FP&M), Director of Capital Planning and Budgets, Housing, Dining, Student Affairs, and auxiliary leadership, the Director
ensures facilities systems are reliable, compliant, efficient, and strategically positioned to support student success, operational
excellence, and long-term financial stewardship.

Essential Job Functions

Strategic & Operational
Leadership

• Serve as a key member of the Campus Life leadership team, contributing to the strategic direction and operational
  management of auxiliary operations.
• Provide senior leadership and strategic oversight for facilities operations supporting
  University Housing, Dining Services, the University Center, and related auxiliary facilities.
• Collaborate with Campus Life leaders
  to align maintenance priorities, operational needs, and service delivery expectations with student experience goals and auxiliary
  performance objectives.
• Represent Auxiliary Services in campus operational planning and infrastructure discussions.
• Ensure
  timely response to service requests and operational issues.
• Coordinate emergency response and after-hours facilities coverage as
  required.
• Establish and maintain operational policies, procedures, and service standards.
• Promote a culture of
  accountability, collaboration, customer service, safety, and continuous improvement.

Campus Life Facilities
Operations

• Direct the daily operation and maintenance of assigned Campus Life facilities, including residence halls, dining
  facilities, the university center, and related support facilities.
• Ensure facilities are maintained to support student satisfaction,
  occupancy readiness, customer service standards, and operational continuity.
• Coordinate maintenance and custodial activities to
  minimize disruption to residential and auxiliary operations.
• Support event operations, student programming, conferences, and
  auxiliary activities occurring within assigned facilities.
• Collaborate with Housing, Dining, Student Affairs, and auxiliary services
  leadership to ensure high-quality operational support services.

Facilities Operations & Systems
Management

• Ensure reliable operation of HVAC, plumbing, electrical, mechanical, life-safety, and related building systems
  within assigned Campus Life facilities.
• Oversee preventive maintenance programs and operational work management
  processes.
• Provide executive oversight of the TMA work order management system to ensure efficient service delivery, accurate
  tracking, reporting, and data-informed decision-making.
• Monitor service requests, maintenance response times, preventive maintenance
  completion, and operational performance metrics.
• Coordinate operational support during emergencies, severe weather events, utility
  interruptions, and operational disruptions.
• Identify operational efficiencies and implement process improvements to enhance service
  quality and resource utilization.

Financial & Operational Management

• Develop and manage departmental
  operating budgets for Campus Life facilities and custodial services.
• Monitor expenditures, staffing resources, contracts, materials,
  and operational costs.
• Ensure responsible stewardship of institutional resources and assigned facilities assets.
• Review
  operational and financial data to support informed decision-making and service improvements.
• Identify cost-saving opportunities and
  operational efficiencies while maintaining service standards.
• Provide operational input and facility condition information to
  support institutional planning efforts.

Leadership & Workforce Development

• Directly supervise facilities
  maintenance, custodial services, skilled trades, and building systems personnel supporting assigned Campus Life facilities.
• Recruit,
  mentor, develop, and evaluate supervisory, technical, and support staff.
• Establish clear performance expectations and accountability
  measures for assigned personnel.
• Promote employee engagement, teamwork, and professional development opportunities.
• Support
  workforce training, safety education, certification programs, and compliance initiatives.
• Participate in labor relations activities
  and ensure compliance with applicable personnel policies and collective bargaining agreements, if applicable.

Safety,
Compliance & Risk Management

• Ensure compliance with OSHA, ADA, environmental, fire/life safety, and applicable federal,
  state, and local regulations.
• Promote safe work practices and maintain a strong culture of workplace safety.
• Oversee
  inspections, audits, corrective action initiatives, and regulatory reporting activities.
• Coordinate operational response efforts
  during emergencies, utility outages, severe weather events, and Campus Life operational disruptions.
• Support continuity of
  operations for Campus Life facilities and auxiliary services during emergencies and operational interruptions.
• Collaborate with
  campus leadership, public safety personnel, and external agencies during emergency response activities.

Contract & Vendor
Management

• Oversee procurement and administration of operational service contracts, maintenance agreements, and vendor
  partnerships related to assigned Campus Life facilities.
• Evaluate contractor performance and ensure compliance with institutional
  standards, timelines, and service expectations.
• Collaborate with procurement and finance departments regarding purchasing activities
  and contract administration.
• Ensure vendors and contractors comply with institutional safety and operational
  requirements.

Sustainability & Operational Efficiency

• Support institutional sustainability initiatives
  through energy conservation, waste reduction, and efficient operational practices within Campus Life facilities.
• Monitor utility
  usage and operational performance to identify opportunities for improved efficiency.
• Promote environmentally responsible practices
  within facilities and custodial operations.
• Support sustainability reporting and compliance initiatives as
  assigned.

Customer Service & Campus Relations

• Maintain strong working relationships with Housing, Dining,
  Student Affairs, auxiliary services leadership, faculty, staff, students, and external partners.
• Ensure responsive customer service
  and timely resolution of operational concerns.
• Communicate effectively regarding operational issues, service interruptions, and
  facilities-related initiatives.
• Support a positive residential and campus life experience through effective facilities and custodial
  operations.
• Foster collaborative partnerships that support student success, campus engagement, and institutional
  priorities.

Supervisory Responsibilities

The Director directly supervises personnel supporting:

• Skilled trades
  staff, facilities maintenance technicians, and building systems personnel
• Manager of Custodial Services, Campus Life (Custodial
  Operations)
• Administrative Assistant

CONDITIONS OF APPOINTMENT:

University of Wisconsin-Whitewater
does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the
United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this,
please contact Human Resources. UW-Whitewater is not an e-verify employer, therefore STEM extensions are not options for work
authorization.

Key Job Responsibilities:

• Reviews work place health and safety expectations with
  employees and provides instruction as needed

• Develops priorities and implementation strategies for creating custodial and
  maintenance standards, schedules, and labor requirements for routine and emergency repairs, housekeeping, preventative maintenance programs,
  grounds work, warehouse functions, renovations, and capital improvement projects

• Determines and directs standards for
  routine and preventative work orders, warehouse/purchasing tracking, building and grounds projects, and use of automated
  maintenance

• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and
  performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE)
  employees

• Develops and fosters a working relationship with university and state professional architects and engineers,
  project managers, building construction superintendents, and outside contractors while representing staff and residents

• Develops and audits the unit budget

• Directs the planning and scheduling of building maintenance and remodeling
  activities, incorporating operational requirements and priorities

Department:

Student Services and Housing – Student
Affairs

Compensation:

Well-qualified candidates can expect a starting annual salary within the range of $84,000 –
$90,000 commensurate with the candidate’s education, related experience, and qualifications.

UW System employees receive an excellent
benefit package. To learn more about the UW System’s comprehensive benefit package, review the UW System Employee Benefits
Brochure.

Required Qualifications:

• Bachelor’s degree in Facilities Management, Engineering, Business
  Administration, Construction Management, Public Administration, or related field.
• Minimum of three (3) years of supervisory or
  management experience.
• Demonstrated knowledge of facilities maintenance operations, custodial services, building systems, safety
  regulations, and operational management practices.
• Experience managing operating budgets, contracts, and operational
  resources.
• Strong leadership, communication, organizational, and problem-solving skills.

Preferred
Qualifications:

• Experience in higher education, student housing, auxiliary services, hospitality, or large institutional
  facilities operations.
• Professional certifications such as Certified Facility Manager (CFM), Facilities Management Proficiency with
  computerized maintenance management systems (CMMS) and Microsoft Office applications.
• Proficiency with computerized maintenance
  management systems (CMMS) and Microsoft Office applications.
• Experience with regulatory compliance, sustainability initiatives, and
  emergency management operations.
• Knowledge of labor relations and collective bargaining environments.

Knowledge, Skills
and Abilities:

• A strong commitment to excellence in public service and the ability to work effectively in a collaborative and
  culturally diverse environment.
• Willingness and ability to be an active participant in following applicable safety rules and
  regulations including necessary training and drills

Working Conditions

• Work is performed in both office and field
  environments.
• Position may require evening, weekend, holiday, and emergency response availability.
• Frequent interaction with
  staff, contractors, vendors, students, and campus stakeholders.
• Ability to inspect facilities and access mechanical rooms, rooftops,
  and operational areas as necessary.

Physical Requirements

• Ability to move throughout Campus Life facilities and
  operational environments.
• Ability to lift, carry, push, or pull objects consistent with facilities operations
  activities.
• Ability to communicate effectively in person, by phone, and electronically.
• Ability to work in varying
  environmental conditions, including exposure to noise, dust, heat, cold, and mechanical equipment.

How to Apply:

Only
complete application packages will be considered. This includes online submission of the following documents:

• Cover letter/letter of
  interest
• Resume
• Names and contact information for three professional references

Contact
Information:

If you have questions regarding this recruitment or if you are unable to complete the application online due to a
disability or system problem, please contact us at (262) 472-1024 or hr@uww.edu.

For questions
regarding this position, please contact:

Angela Meldonian

1262.472.1656

meldonia@uww.edu

To Ensure Consideration:

Applications received by July
15th, 2026, are ensured full consideration. Applications received after that date may be given consideration at the
discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection
process.

CAMPUS INFORMATION:

UW-Whitewater is a thriving public university located in southeastern
Wisconsin. It leads the way in providing world-class, affordable higher education programs to more students than neighboring regional
comprehensives in the University of Wisconsin System. A collaborative team of 1,300 faculty and staff are devoted to the success of the
university’s 11,500 students at its main and Rock County campuses. The team provides high-impact practices and academic programs – online
and in person – from associate to doctoral levels. Recognized nationally for affordability, inclusion, and career development, UWW serves
approximately one-third first-generation students and boasts strength in many areas, especially business and education. The campus and
community embrace the Warhawk Family spirit, supporting the university’s arts and nationally recognized NCAA Division-III level championship
athletics. As a proud institution of access, more than 10 percent of undergraduate students use the acclaimed Center for Students with
Disabilities – a priority mission since the 1970s.

UW-Whitewater’s campuses are located centrally near Milwaukee, Madison, and
Chicago, offering easy access to the cultural and commercial opportunities of major metropolitan areas. Near both Lake Geneva and the
Wisconsin Dells, the area attracts numerous visitors from across the country. Whitewater is a vibrant college community near the Kettle
Moraine State Forest offering area residents seasonal outdoor enjoyment. The nearby Rock County campus is located in Janesville, a town of
60,000 located on the Rock River and known as Wisconsin’s Park Place.

ORGANIZATION INFORMATION:

The
University of Wisconsin-Whitewater is part of the 13-campus Universities of Wisconsin (https://www.wisconsin.edu).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in
writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the
identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be
released. See Wisconsin Statute 19.36(7)(a).

Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background
Check Policy and Universities of Wisconsin Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background
checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates
must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment
during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference
checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Whitewater
requires that all employees be active participants in following applicable safety rules and regulations including necessary training and
drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see Annual
Security and Fire Safety Report if you would like a paper copy of the report please contact the UW-Whitewater Police at
262-472-4660.

UW IS AN EQUAL OPPORTUNITY EMPLOYER:

Qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a
protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a
workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

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