Enterprse Desktop Mgmnt Spclst

Position Information

Hiring Department: Technology Support

Reports To: Enterprise Desktop Management Supervisor

Job Location: On-site; El Paso

Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been
received.

Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and
weekends

FLSA status: Exempt

Earliest Start Date: As soon as possible.

Salary: Commensurate with experience.

Required Application Materials:

• Resume
• Cover Letter
• List of three references

Position
Summary

Provides campus-wide desktop management support in an area of specialization.

Statement of Duties and Responsibilities:

Develops intuitive interfaces and workflows utilizing Office 365
tools, including Power Automate, Power BI, Power Apps, and SharePoint, to enhance operational efficiency and drive productivity across
institutional departments.

Works directly with all areas of Information Technology department and computer lab managers to establish
guidelines and policies for management of desktop computers.

Creates group polices for computer management in Active Directory and
other mobile device management (MDM) consoles.

Establishes Group Policy Object (GPO) guidelines for the domain computers which
includes GPOs created and applied at delegated Organization Units (OUs).

Stays abreast of evolving technology in assigned area(s) to
provide technical support to customers.

Creates, implements, and maintains systems and reporting that enables the accurate inventory
of hardware and software on UTEP owned computers.

Supports and maintains Software License Manager servers for a variety of
campus-wide licensed software.

Provides reports and statistics on computers and their configurations.

Researches, pilots,
and implements new technologies to improve management of computers and mobile devices such as tablets.

Assists the Office of
Information Security with the distribution of patches and updates to PCs.

Documents processes and procedures related to handling and
support of UTEP computers.

Complies with all State and University policies.

Other duties may be assigned.

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization’s policies
and applicable laws.

Qualifications

To perform
this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.

Required Qualifications:

Education: Associates degree

and

Experience: Three (3) or more years
of related experience and training working with personal computer maintenance or desktop management; experience with Microsoft Active
Directory, management of group policies and other mobile device management consoles (MDM); or equivalent combination of education and
experience.

Knowledge of Microsoft Power Platform (Power Apps, Power Automate), familiarity with Microsoft 365 services, and
understanding of basic programming concepts.

Preferred Qualifications:

MCSE or MCSA
Certification.

Why Pick UTEP

The University of Texas at El Paso
(UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of
public value and positively impact the health, culture, education, and economy of the community we serve.

UTEP is America’s leading
Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande,
84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s, master’s and
doctoral degree programs at the only open-access, top-tier research university in America.

This is an especially exciting time to
join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution’s core strengths-its location, its
people, its supportive culture, and its community partnerships-the plan lays out a bold vision for the next decade, aimed at maximizing the
University’s regional impact and national stature.

Miner Perks and
Benefits

What UTEP Offers:

• Benefit Package includes: Medical, Prescription,
  Life Insurance and Wellness platform
• Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long – term
  disability plans
• Retirement Programs
• Longevity Pay
• Paid Vacation & Sick Leave
• Paid Holidays
• Employee Discounts & Perks
• Employee Education Assistance program
• And much more! Visit our Benefits Summary Page for more information on our additional benefits.

Disclaimer: Eligibility for perks
and benefits may vary based on part-time or full-time employment.

Additional Information

Note: To the extent that
this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and
continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.

The
primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an
exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or
responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or
manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal
history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157
may be required to perform the position’s essential functions.

The physical demands and work environment characteristics described
here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties
of this job, the employee is regularly required to sit; use hands to feel; and reach with hands and arms. The employee is occasionally
required to stand; walk; and talk or hear. The employee must regularly be able to lift and move up to 50 lbs.

The noise level for
this work environment is usually moderate.

In keeping with its access, excellence, and impact mission, The University of Texas at El
Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and
development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal
Opportunity Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability,
genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with
state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual
harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an
incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by
email at titleix@utep.edu, or by mail at 500 W. University Ave., El
Paso, TX, Kelly Hall, Room 223C.

For accommodation information for employees and applicants with disabilities, please contact UTEP’s
Equal Opportunity Office at eoaa@utep.edu.

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