Parking Lot Attendant, IMU and IU Biddle Hotel

Job ID: 319991

Department

IUB HOTEL (BA-IUBH-IUBLA)

Department
Information

Indiana University (IU) Dining and Hospitality offers a dynamic, creative, collaborative environment in which
motivated employees can expand their skills as part of a dedicated team while providing exceptional guest experience. Through positions in
campus dining, catering, retail operations, and the hotel, employees can develop skill sets that open career opportunities on campus and
beyond.

The 189 room IU Biddle Hotel is the largest hotel in Bloomington,
Indiana. At the IU Biddle Hotel, guests enjoy upscale accommodations and first-rate amenities while being steps away from some of
Bloomington’s best dining, shopping, arts and entertainment, and nightlife. Located in the center of campus in the Indiana Memorial Union
(IMU) the Biddle Hotel gives our guest access to unique event spaces, comfortable lounges, and 9 different dining options during their stay
with us. We strive to make each guests stay special by delivering great service modeled on true Hoosier Hospitality. Come join us!

Job Summary

Department Specific Responsibilities

• Welcomes Visitors, Guest, Alumni, and Students to the
  IMU and IU Biddle Hotel.
• Restocks supplies and conduct basic troubleshooting on parking gate equipment.
• Monitors IMU Circle
  and help maintain proper traffic flow.
• May assist with guest luggage handling and sense of arrival to the IU Biddle
  Hotel.
• Communicates and coordinates with other departments to help create a great guest experience.
• May drive university
  vehicle for business needs.

General Responsibilities

• Attends parking lots and facilities.
• Maintains
  professionalism in adverse or stressful situations; provides positive customer service by answering visitor questions regarding directions,
  parking policies, and event information.
• Assist with traffic control at booths.
• Issues tickets using a handheld
  computer.
• Informs supervisor of infractions to departmental policy.
• Counts and reconciles cash from drawer in preparation
  for daily deposit and completes written reports of daily activity.
• Responsible for general upkeep and cleanliness of parking booth
  and parking facilities.

Qualifications

EDUCATION

Required

• High school
  diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Preferred

• Some prior
  experience in related field

LICENSES AND CERTIFICATES

Preferred

• Possess a valid
  driver’s license with the ability to be insured by Indiana University upon date of hire.

SKILLS

Required

• Proficient written and verbal communication skills
• Maintains a high degree of
  professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to
  quality
• Able to deal with many tasks concurrently including irate customers, answering questions, and reporting
  problems.
• Ability to read and learn parking regulations, departmental procedures, and policies and give customers correct
  information.

Working Conditions / Demands

This role requires the ability to effectively communicate and to
operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving
around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an
accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$15.62 per hour

Work Hours

Variable schedule, may work evenings and weekends.

Benefits Overview

For
full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and
  dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending
  accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and
  supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to
  vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU
  courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents
  and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job
Classification

Career Level: Foundational

FLSA: Nonexempt

Job Function: Operations

Job Family: Parking
Operations

Click here to
learn more about Indiana University’s Job Framework.

Equal Employment Opportunity

Indiana University is an equal
opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of
Non-Discrimination here which includes contact information.

Contact Us

Request Support
Telephone: 812-856-1234

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