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PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor’s name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes and curriculum vitae do not take the place of this required information.

Location: Alpine


Department: Career Services and Testing



Job No.: 998864

Until Filled: Yes

Salary: $15,000 (part-time)


Required: High school graduate or equivalent. One year of customer service, administrative support, or related experience.

Preferred: Associate’s degree. Experience in a testing center, educational setting, student services office, or related environment.



Primary Responsibilities


Summary

Responsible for assisting with the administration of testing services, maintaining testing security, supporting students and community members, and providing customer service for the Career Services and Testing Department. Provides support for daily testing center operations, testing administration, and departmental programming.

Essential Job Functions
Order from most to least performed duties.


  1. Responsible for administering and proctoring examinations including, but not limited to, TSIA2, CLEP, Pearson VUE, DSST, ATI TEAS, and accommodated testing.
  2. Verifies examinee identification and maintains testing security and integrity.
  3. Monitors testing sessions and reports any testing irregularities.
  4. Assists students, faculty, staff, and community members with scheduling, registration, and testing-related inquiries
  5. Prepares testing rooms, materials, and equipment for testing sessions. Maintains testing records and documentation.
  6. Assists with accommodated testing services.
  7. Supports orientation testing sessions and special testing events. assists with Career Services events, career fairs, employer engagement activities, workshops, and student programming as department needs require.
  8. Performs miscellaneous duties and services as requested or assigned by the Director of Career Services and Testing.

Other duties may be assigned to this position on a regular or occasional basis to respond to the needs of the university.

Expectation of Quality:
Employee will support the mission of Sul Ross State University by providing high-quality, professional services, timely responses, and solutions to customer requests.


Physical Requirements:
This position typically works in an office environment, requiring prolonged periods of sitting at a desk while using a computer. The role demands frequent use of hands and fingers to operate a keyboard, mouse, and other office equipment. Visual acuity is essential for reading and interpreting data on computer screens. Clear verbal communication skills are necessary for interacting with colleagues and employees. Additionally, the job may involve occasional mobility around the office and attending meetings, as well as frequent travel to attend off-site meetings and trainings.

Key Competencies: (Knowledge Skills and Abilities)
Knowledge of standard office equipment, computers, printers, Microsoft Office applications, and testing software platforms; strong organizational, communication, and customer service skills; ability to maintain confidentiality and work independently.


Working Conditions

Usual: Flexible hours, including some Saturdays. Required to participate in ACT and SAT weekend testing administration.



Security Sensitive:
This position is classified as Security-Sensitive and is thereby subject to the provisions of Texas Education Code §51.215 and Texas Government Code §411.094, which authorize employers to obtain and review criminal history record information for applicants.

Responsible for personal safety and the safety of others; must exercise due caution and practice safe work habits at all times.


Other Information

An Equal Opportunity/Affirmative Action Employer


It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing.

Notice of Availability of the Annual Security & Fire Safety Report



The Annual Security & Fire Safety Report is available online at https://srinfo.sulross.edu/udps/

The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Non-campus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.



A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling 432-837-8424 or emailing stulife@sulross.edu


About SRSU

Our campuses span a fascinating part of Texas-Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border.

What you’ve heard is true – there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve.


Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students, international students, student-athletes and graduate students.

From teaching, coaching and law enforcement, to science, ranch management and the Fine Arts, SRSU offers more than 60 undergraduate and graduate degree programs. Known as the Frontier University of Texas, Sul Ross encourages each student to explore their own frontiers and to exceed their educational, personal and professional goals.



For more information about how we’re strategizing for the future, I invite you to visit www.sulross.edu.

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