Police Telecommunicator

Police Telecommunicator

Posting Category:

About UIS: Located in the
state capital, the University of Illinois Springfield is one of three members of the University of Illinois system. The University serves
more than 4,000 students in 44 graduate and 56 undergraduate programs. You are encouraged to visit the university web page at http://www.uis.edu.

Application deadline: 2/26/2026

Minimum Starting
Salary: $23.00 per hour / 8 hour work day

Summary:
Employees in positions allocated to this level
receive, interpret, and transmit messages and information for a law enforcement agency and/or fire departments using a variety of
telecommunication equipment, including but not limited to computer aided dispatch stations, radios, telephone, and computer applications.
They work under general supervision of higher level personnel.

Duties & Responsibilities:

Receives and
interprets in-coming citizen complaints, inquires, and reports of emergency and non-emergency situations; logs, coordinates, disseminates,
and maintains records of messages; may initiate police reports of incidents; originates and disseminates information regarding safety and
well-being of law enforcement officers and citizens.

Operates and monitors equipment of a communications control center to receive
and transmit police business and emergency messages; may monitor and provide base-station service for multiple police and citizen-band radio
channels. Equipment to be operated, and/or monitored, shall include, but is not limited to: telephones (fixed & cellular); base stations
(Univ. Police, PP&O, STARCOM); mobile data terminal (Alerts W/Leads); typewriter; fax machine; weather sentry; scanner; VHF and UHF portable
radios (to include University Student Housing); and departmental computers.

Operates terminal connected to federal, state, or local
law enforcement information systems such as: CAD (computer aided dispatch); Law Enforcement Agency Data Systems-LEADS: National Law
Enforcement Telecommunications Systems-NLETS; National Crime Information Center-NCIC and/or a departmental computer to enter or retrieve
information for the purpose of gathering, verifying, or maintaining data; interprets responses of the data systems; recognizes malfunctions
of the terminal and assists system personnel in the correction of problems.

Assists in the training of replacement
telecommunications operators or interns; controls access to police station by requiring proper identification and/or escort; may process
routine police enforcement documents and records; may operate and monitor the control center of an automated fire/security alarm; dispatch
police officers as necessary; and monitor local weather warning system and broadcasts severe weather notices as directed.

Operates
and monitors the following: building cameras, Dictaphone, I-card program after hours, electronic door access system, UIS Alert System, Rave
Eyewitness & Guardian, maintains logs and alarm systems, code blues, and performs related duties as assigned.

Minimum
Qualifications:
1. No record of conviction of a felony or a crime involving moral turpitude.

2. High school diploma or
equivalent.

Knowledge, Skills & Abilities:
Remain calm in crisis, ability to type.

Customer and Personal
Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment,
meeting quality standards for services, and evaluation of customer satisfaction.

Telecommunications – Knowledge of transmission,
broadcasting, switching, control, and operation of telecommunications systems.

Public Safety and Security – Knowledge of relevant
equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of
people, data, property, and institutions.

English Language – Knowledge of the structure and content of the English language including
the meaning and spelling of words, rules of composition, and grammar.

Clerical – Knowledge of administrative and clerical procedures
and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures
and terminology.

Law and Government – Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive
orders, agency rules, and the democratic political process.

Computers and Electronics – Knowledge of circuit boards, processors,
chips, electronic equipment, and computer hardware and software, including applications and programming.

Communications and Media –
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and
entertain via written, oral, and visual media.

Geography – Knowledge of principles and methods for describing the features of land,
sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human
life.

Reading Comprehension – Understanding written sentences and paragraphs in work related documents.

Active Learning –
Understanding the implications of new information for both current and future problem-solving and decision-making.

Speech Recognition
– The ability to identify and understand the speech of another person.

Oral Comprehension – The ability to listen to and understand
information and ideas presented through spoken words and sentences.

Oral Expression – The ability to communicate information and
ideas in speaking so others will understand.

Speech Clarity – The ability to speak clearly so others can understand
you.

Information Ordering – The ability to arrange things or actions in a certain order or pattern according to a specific rule or
set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Deductive Reasoning – The ability to
apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning – The ability to combine pieces of
information to form general rules or conclusions

Physical Demands:

Sitting : Frequently

Talking :
Frequently

Hearing : Frequently

Union Affiliation: This position classification is represented by
University Professionals of Illinois, Local 4100 Service, Clerical or Technical Union.

Employment Policies and other
information:

Failure to accurately describe work experience, or failure to submit college transcripts may result in an
applicant not being admitted to the exam.

The University of Illinois System is an equal opportunity, affirmative action employer
dedicated to building a community of excellence, equity, and diversity. We are committed to fostering an inclusive environment and we
welcome applications from qualified individuals of all backgrounds and identities. The University of Illinois System does not discriminate
against any applicant or employee based on their real or perceived race, color, religion, sex, national origin, ancestry, age, order of
protection status, genetic information, marital status, disability, sexual orientation including gender identity, unfavorable discharge from
the military or status as a protected veteran and will comply with all federal and state nondiscrimination, equal opportunity and
affirmative action laws, orders and regulations. Visit University of Illinois Non-Discrimination
Statement

The University of Illinois System conducts background checks on all job candidates upon acceptance of a contingent
offer of employment. Convictions are not a bar to employment. Background checks will be performed in compliance with state and federal
law.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct
or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual
harassment. For more information, visit Policy on
Consideration of Sexual Misconduct in Prior Employment.

As a qualifying federal contractor, the University of Illinois System
uses E-Verify
to verify employment
eligibility.

This position is intended to be eligible for benefits. This includes Health, Dental,
Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Artificial
Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions
will be made by a person.

UIS employment in this role is not covered by Social Security, and instead, is covered by the
State University Retirement System.

• You will not pay Social Security taxes and your earning will not be on your Social Security
  Record. (Your record will, however, show your Medicare wages.
• Your pension from the State Universities Retirement System may affect
  the amount of your:

1. Social Security benefit and
2. Social Security benefit as a spouse

Applicants with disabilities are
encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application
and/or interview process. Requests may be submitted by contacting UIS HR at hremployment@uis.edu
or call 217-206-6652.

*Please Note: All postings close at 5:00pm CST on the posting close date.*

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