Student Accounts Assistant Director

Job Type: Full time

Job Number: R0001307

Location: Newtown, PA 18940,
USA

It’s great to work at a place where people are truly committed to serving our students! We’re committed to bringing passion and
energy to our College.

Visit our Life Page on LinkedIn to explore our dynamic campus culture, hear from current employees, and discover what
makes Bucks County Community College a great place to work!

The Student Accounts Assistant Director oversees Student Accounts Office
activities which include student billing, accounts receivable, and collections activities while ensuring compliance with all federal state,
local, and College policies and regulations. The Student Accounts Assistant Director reports to the Student Accounts Director and supervises
the Student Accounts Receivable Specialists staff. The Student Accounts Assistance Director supports the day-to-day operations of the
Student Accounts office, managing staff coverage during office hours and College events, maintaining Cash Receipt controls, overseeing all
third-party sponsorships (including Federal, State and Local entities), and will be expected to perform all necessary functions in the
absence of the Student Accounts Director.

MAJOR JOB FUNCTIONS

• Accounts Receivable Management: Assist
  with management of the SIS systems to ensure timely processing and posting of charges and payments.

  
  

• Customer Service:
  Ensure customer service support for in-person visits, email and incoming phone calls from students, parents, and third-parties. This
  position often handles escalated, complex, or challenging situations from the Student Accounts Receivables
  Specialists.

• Billing and Payments: Assist with billing of credit and clock hour student tuition and fees, including
  the adjustments approved through the tuition appeals process. Supervise the billing for third party sponsorships, contract billing, HSDE and
  shared programs. Enforce the College’s payment policies and assist with dropping students for non-payment. Work closely with the Early
  Learning Center to bill and collect payment for pre-school students.

  
  
  

• Payment Plans: Maintain College payment plans for
  credit and clock hour students including setting up plans each term, billing, and applying late payment fees.

• Refund
  Processing: Process refunds for student and third-party payments as well as financial aid
  disbursements.

  
  

• Collections: Oversee collections procedures for delinquent accounts, including coordinating with
  third-party collections agencies and processing payments collected by the agencies.

• Tax Forms: Assist with the
  preparation and distribution of annual 1098-T tax forms.

  
  

• Financial Aid Coordination: Transmit financial aid
  disbursements approved by the financial aid office weekly. Collaborate closely with the Financial Aid Office to ensure balances are updated
  with award offers and uncashed refunds are returned to the appropriate Title IV fund in a timely manner.

• Compliance:
  Ensure adherence to all federal, state, local, and College policies and regulations, including Title IV cash management rules, FERPA, and
  the Fair Debt Collections Practices Act (FDCPA).

  
  

• General Support: Represent and participate in the coordination of
  Student Accounts Office’s role in the registration process including participation in registration events.

SECONDARY
FUNCTIONS

• Support the College’s annual audit process.

• Provide additional support to the Student Accounts
  Director as assigned.

  
  

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Accounting, Business. or related
  field

  
  
  

• 3-5 years of progressively responsible experience in a higher education Student Accounts/Bursars position, including
  supervisory experience

• Knowledge of student information systems and FERPA regulations

  
  

• Experience with
  financial aid refunding and Title IV compliance.

• Familiarity with higher education finance regulations and best
  practices

  
  

• Knowledge of collection laws and third-party billing

• Excellent customer service and communication
  skills, both written and oral, for interacting with diverse populations

  
  

• Ability to work independently and as part of a team
  to complete multiple time-sensitive tasks

• Strong organizational, analytical, and problem-solving
  skills

  
  

• Experience with MS Office with above average skill level in Microsoft Excel

PREFERRED
QUALIFICATIONS

• Colleague experience preferred; Workday experience helpful.

• Experience with higher
  education payment platforms such as Transact preferred.

  
  

SALARY RANGE $55,660 to $63,407 (commensurate with
experience)

BENEFITS

Bucks County Community College offers an exceptional benefits package that includes medical,
dental, vision, prescription plans, 403B pension plan, life insurance, short & long-term disability, generous paid time off, tuition
waivers, tuition assistance, wellness center, cafeteria, and free parking on a beautiful Bucks County campus.

BACKGROUND
CHECKS/CLEARANCES

Employment with the College will require successful completion of background check(s) in accordance with
College’s policies.

APPLICATION

Apply online at: https://bucks.wd1.myworkdayjobs.com/BCCC

Applications must consist of a letter of application
addressing this specific position and the candidate’s interest and qualifications for coming to Bucks County Community College, resume/CV,
and a list of five professional references. References will not be contacted without prior permission. Finalists may be asked to provide
additional materials.

DEADLINE

Applications will be accepted until the position is filled.

We are proud to be an
organization that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough
innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one
another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse
workplace.

Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Bucks
County Community College, applicants must be permitted to legally work in the United States without employer sponsorship. Bucks County
Community College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are
authorized to work in the U.S.

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