Volunteer & Tutor Coordinator

Position Number: 817242

FLSA: Exempt

FTE: 1 = 40 hours/week, 12
months

If time limited, duration date: 09/30/2026

EEO-1 Category
Professionals

SOC Code
25-9031 – Instructional Coordinators

Be an Eagle – Where
Purpose Takes Flight!

Are you ready to make an impact? At North
Carolina Central University (NCCU), we are more than an institution-we are a community rooted in a
legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of
Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join
our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and
the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.

Primary Function of Organizational Unit

The
Division of Student Affairs fosters student growth and development. The Division of Student Affairs aids, directs and informs students about
services and programs that will expand students’ educational experiences and prepare them for diverse lives in local and global communities.
The Division of Student Affairs is responsible for many of the outside the classroom/off campus aspects of student life at NCCU, including student engagement and leadership; career services; student disability services; student leadership;
residential life; student activities; student conduct; special programs and services; student health & counseling services and spiritual
development and dialogue.

Primary Purpose of Position

The Volunteer/Tutor Coordinator of the
Academic Opportunities for Student Success Activity is a crucial resource for the development of student success on campus. The
Volunteer/Tutor Coordinator shares the responsibilities for the daily operation of the of the Academic Opportunities for Student Success
Activity, including, but not limited to, working with various registered student organizations while providing leadership, mentoring,
advising, and programming for students. This individual offers support and guidance to ensure academic and social success while promoting
dialogue on matters related to college student development. The Volunteer/Tutor Coordinator is supervised by the Activity Coordinator of the
Academic Opportunities for Student Success Activity and will assist in carrying out its long-term goals.

Required
Knowledge, Skills, and Abilities

• Excellent counseling, relationship building, and teamwork skills
• Knowledge of
  student development and higher education philosophies and theories, specifically those pertaining to student success.
• Excellent
  communication and organizational skills
• Ability to work in fast-paced environment with frequent interruptions
• Demonstrated superior customer service skills for both internal and external audiences
• Proficiency in Microsoft Office products
  and knowledge of various social networking resources

Minimum Education/Experience

Master’s
degree in Higher Education, Student Personnel, Counseling, Psychology, Social Work, Organizational Leadership, or other related
fields.

• Two (2) to five (5) years of experience working at the professional level with college students in a college setting

Marketing skills with excellent public speaking/presentation skills

Research training

Licenses or Certification required by Statute or Regulation

N/A

Equal
Opportunity Employer

Consistent with the policy of the State of North Carolina, North Carolina Central University
(NCCU) reaffirms that it has been, and will continue to be, the policy of this University to be an equal
opportunity employer. North Carolina Central University is committed to providing educational opportunities and prohibits discrimination
against students, applicants, employees, or visitors based on race, color, genetic information, national origin, religion, sex, sexual
orientation, gender identity, age, disability, political affiliation, or veteran status. Any individual alleging discrimination based on
sexual orientation cannot grieve beyond the University’s internal grievance process. In keeping with this policy, and to further the
principle of equal opportunity, all other personnel matters such as recruitment, selection, hiring, promotion, compensation, performance
appraisal, disciplinary actions, benefits, transfers, separations, reduction in force, grievance procedures, company-sponsored training,
education, tuition assistance, and social and recreational programs will also continue to be administered in accordance with this
policy.

Function
Coordination – Work

Describe the specific tasks and responsibilities
related to the function.

Coordinate with student services and other units on campus, counseling, career planning,
and other support services which will enhance students’ academic performance. Manages the community engagement component of the program
through collaborative work with other departments at the institution. Collaborates with other campus offices including, but not limited to,
Residential Life, University College, Athletics, Student Activities, Career Services, Academic and Community Service Learning Program,
Student Health and Counseling, First-Year Experience, Spiritual Development and Dialogue, and various academic units. Builds partnerships
with the local community to enhance the appreciation of college students.

Function
Communication

Describe the specific tasks and responsibilities related to the function.

Maintains the volunteer
and tutorial programs which complement and supplement the course work and campus experiences of college students. Develops relationships
with Volunteer site directors and program staff. Schedules student tutoring times to ensure that the center operates at times convenient to
students, including evening and weekends. Recruits, hires, and supervises the volunteers and tutors. Coordinates academic support activities
for Academic Opportunities for Student Success participants using services available in the Academic Support Center, the University College,
academic departments, and the Division of Student Affairs.

Function
Knowledge – Professional

Describe the specific tasks and responsibilities related to the function.

Develops an individualized
instructional program for each student through collaboration with Academic Opportunities for Student Success Activity Coordinators,
University College Advisors, and faculty in the academic departments. The individualized instructional program includes stated learning
outcomes and recommended learning strategies for accomplishing the stated outcomes. Works in establishing programs and services to promote
the success of college students, including mentoring, leadership development, academic skills enhancement, and individual tutoring
services.

Function
Customer Service/Communication

Describe the specific tasks and
responsibilities related to the function.

Refers students to other resources available on campus, such as
counseling, career planning, student organizations, and the Academic Advising Center. Conducts bi-weekly 1:1 meetings with all males student
in the program with course performance issues. Monitors each student’s progress toward accomplishing the learning outcomes. Submits regular
reports on the progression of the Academic Opportunities for Student Success and its programs. Works with faculty, graduate student
assistants, and undergraduate tutors to provide learning activities to assist students in accomplishing their learning objectives. Develops
innovative approaches for delivering instructional programs to students needing assistance. Maintains meticulous records of student
interactions using GradesFirst software. Assists students with improving their study skills, managing their time more effectively, using
effective test-taking skills, and taking responsibility for their academic progress. Provides thorough, accurate, and consistent records of
students’ visits, calls, emails, and work in courses and tutorial services and carrying out other duties as assigned by the Activity
Coordinator. Works during the hours the office is open, and frequently works multiple evenings and weekends per week, as needed. Facilitates
student research development, which includes selecting, training, supervising, and evaluating student projects in collaboration with
faculty.

Posting Number: EPA03487P

Tagged as: Employment