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Job ID: 319376


Department

ENROLLMENT MANAGEMENT (IN-ENRL-IUINA)


Department Information

Optimizing our enrollment mix is crucial to the long-term viability of Indiana University (IU) Indianapolis. There are several factors that influence a student’s college choice, persistence, graduation, and success. The Division of Enrollment Management (The Division) is comprised of over 100 full-time staff in the Office of Undergraduate Admissions, Office of Financial Aid & Scholarships, Office of the Registrar, Office for Veterans and Military personnel, as well as other areas supporting student enrollment. The Division also oversees and provides insight for its enrollment operations for the Fort Wayne and Columbus campuses.



The Division is looking for individuals who value and embrace innovation, change, and entrepreneurial mindsets and approaches in advancing the mission of IU Indianapolis.


Job Summary

Department-Specific Responsibilities

  • Oversees the onboarding, training, and professional development of 2 Slate Portal Developers
  • Collaborates with both internal and external stakeholders regarding their project needs and timelines
  • Prioritizes the work of the team and oversees the management of portal projects
  • Develops creative solutions to address known issues; proposes innovative solutions that enhance the end users portal experience
  • Develops, maintains, and provides ongoing quality improvement of portals within Slate Customer Relationship Management (CRM) including form development
  • Manages the development and directs application, enrollment management, and data analytics functions that meet Indiana University standards for data security and user management
  • Acts as a process development expert and internal consultant
  • Stays current with CRM system trends and advancements, makes recommendations

General Responsibilities


  • Provides experienced design and development for new and existing applications (web, mobile, etc.) in support of business initiatives/operational needs
  • Consults with stakeholders to review existing applications; provides experienced analysis of business needs and requirements to determine feasibility of design within time and cost constraints; develops new functionality and/or codes necessary changes/updates/fixes
  • Provides technical support for the maintenance and upgrade of applications, including packaging and deployment of releases
  • Tests application performance and functionality; performs quality assurance checks and fixes bugs accordingly
  • Documents application development efforts (changes, new functionality, issue/problem resolution)
  • Collaborates with team leaders, functional clients, and other technical teams on the planning, implementation, and support of new applications; ensures optimum functionality, performance, accessibility, scalability, and security of new and existing applications
  • Ensures that all protocols used in the development and maintenance of applications are up to date and compliant with university policies and standards; researches and stays up-to-date on new industry development standards, emerging technology, User Experience(UX)/User Interface (UI) design/philosophy, and accessibility standards


Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.



EDUCATION


Required

  • Bachelor’s degree (preferably in computer science or a related field)


WORK EXPERIENCE


Required

  • 2 years of applications development or related experience


Preferred

  • 5 years of related experience
  • Experience with education abroad-specific CRM systems, and/or admissions CRM systems and database management
  • Slate experience preferred
  • Familiarity with higher education as an industry, and associated application processes and business practices


SKILLS


Required

  • Proficient written and verbal communication skills
  • Maintains a high degree of professionalism
  • Demonstrates time management and priority setting skills
  • Demonstrates a high commitment to quality
  • Possesses flexibility to work in a fast-paced, dynamic environment
  • Seeks to acquire knowledge in area of specialty
  • Highly thorough and dependable
  • Demonstrates a high level of accuracy, even under pressure


Preferred

  • Understanding of relational database structures and configurable joins for reporting and content delivery
  • Ability to develop a deep understanding of the unit’s goals, challenges, and perspectives as well as the business processes that need to be met and proactively identify enhancements and improvements that meet those unique needs
  • Demonstrates excellent judgement
  • Ability to supervise staff
  • Demonstrates a high commitment to quality
  • Project management skills
  • Ability to propose creative solutions to challenges
  • Highly thorough and dependable
  • Demonstrates analytical skills
  • Service-oriented and skilled in providing positive, friendly customer service
  • Proficient in HTML, CSS, Javascript, SQL, Liquid Mark-Up
  • Ability to collaborate within and across units in a highly collegial and professional manner
  • Demonstrates strong team orientation

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location

This position is eligible for remote work, subject to change in the future based on university policy and business needs.



IU Indianapolis

Indianapolis, Indiana


Advertised Salary



$72,000.00 – 75,166.00 annually

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:


  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification


Career Level: Career


FLSA: Exempt

Job Function: Information Technology

Job Family: Software/App Design, Dev & Eng


Click here to learn more about Indiana University’s Job Framework.

Equal Employment Opportunity


Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.


Contact Us

Request Support
Telephone: 812-856-1234


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Source
HigherEdJobs - Software Engineer/Programmer

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