Software Engineer II – Salesforce

Job Type: Full time

Job Number: JR-025417

Location: Salt Lake City,
UT

If you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working hard
to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to
higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse
workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received
praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping
students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into
account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience
and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual
to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of
each case. A reasonable estimate of the current range is:

Grade: Technical 408 Pay Range: $116,000.00 – $174,100.00

Job
Description

We’re looking for a Salesforce Engineer to join the Student Lifecycle Services engineering team at WGU. You’ll work on a
large, complex Salesforce org that directly supports the student journey – from enrollment through graduation. This isn’t a simple CRM. It’s
an enterprise platform with 300+ flows, 2000+ Apex classes, deep integrations with Banner (SIS), ServiceNow, Kafka, and other university
systems, and serves thousands of internal users daily.

You’ll build and maintain the automation, integrations, and platform
capabilities that enable WGU to serve 150,000+ students. The work matters – every flow you build, every integration you design, every
performance problem you solve has a direct line to whether a student enrolls on time, gets their financial aid processed, or connects with
their mentor.

We use Copado for CI/CD, follow a trigger framework pattern, and deploy through a structured promotion pipeline. We
value code that’s readable, testable, and built with the next engineer in mind.

The Salesforce engineering team operates within WGU’s
broader Ed Tech Engineering organization. We work closely with Product, Marketing, Operations, Enrollment, and Student Services
stakeholders. The team practices Agile (Scrum).
What You’ll Do

• Design and
  implement complex features end-to-end (from requirements through deployment)

• Architect async
  solutions (Batch, Queueable, Schedulable) from scratch – including retry logic, error handling, and transaction boundary management

  
  

• Build and maintain integrations with external systems (Banner, ServiceNow, and others via
  REST/SOAP)

• Design Platform Event and Change Data Capture patterns for decoupled processing

  
  

• Own code quality for your team – drive reviews, test strategy, and technical debt
  conversations

• Make technical design decisions within your team’s scope without needing
  approval

  
  

• Mentor SE I engineers through code reviews, pairing, and design discussions

• Troubleshoot complex cross-system issues (tracing failures through async handoffs and
  integration boundaries)

  
  

• Build custom LWC components for internal tools and Experience Cloud

• Drive improvements to the team’s Copado pipeline (quality gates, conflict resolution,
  environment strategy)

  
  

What You Bring To The Table

• 4-6 years of software development experience, with at least 2 years of hands-on Salesforce
  development with significant Apex experience

  
  

• Strong command of async Apex patterns – you’ve
  designed Batch/Queueable/Schedulable jobs, not just modified them

• Experience building REST
  integrations (inbound and outbound) with proper error handling

  
  

• Understanding of Platform
  Events or Change Data Capture

• Proficiency in SOQL optimization (selective queries,
  relationship queries, aggregate patterns)

  
  

• Experience with LWC development (composition
  patterns, Jest testing)

• Track record of owning code quality (leading reviews, establishing
  test patterns)

  
  

• Ability to make and defend technical design decisions

• Proficiency in at least one general-purpose language beyond Apex (Java, TypeScript, Python, or
  C#)

  
  

• Experience with software design patterns (Repository, Factory, Strategy, Observer) applied
  in any language – not just Salesforce-specific implementations

• Understanding of event-driven
  architecture concepts independent of Salesforce Platform Events (Kafka, RabbitMQ, SNS/SQS, or similar)

  
  

• Experience with API design principles (RESTful conventions, versioning, error contracts)
  beyond just “making callouts work”

Preferred:

• Salesforce Platform Developer II certification (strong signal)

• Experience with Copado (promotions, quality gates, conflict resolution)

  
  

• Experience integrating Salesforce with ERP/SIS systems (Banner, PeopleSoft, or similar)

• Experience with Kafka, MuleSoft, or other middleware/event streaming platforms

  
  

• JavaScript Developer I certification

• Experience
  mentoring other engineers

  
  

• Experience with a modern web framework outside Salesforce (React,
  Angular, Vue, NestJS)

• Exposure to cloud services (AWS, GCP, or Azure) – even at a conceptual
  level

  
  

• Experience with containerization or microservice patterns

What Success Looks Like (First 6 Months)

• Designing and shipping an
  async solution (Batch or Queueable pattern) from scratch

• Owning an integration feature
  end-to-end (design ? build ? test ? deploy ? monitor)

  
  

• Becoming the person your team goes to
  when stuck on complex Apex or governor limit issues

• Identifying and resolving at least one
  systemic quality issue (recurring bug pattern, test gap, performance bottleneck)

  
  

• Providing code
  reviews that make other engineers’ work better

Position & Application Details

Full-Time Regular
Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard
weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible
spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental
coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off
for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves,
including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU
employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job
posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations:
Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent
Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified
applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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