Director, Enrollment Services – Financial Aid

Director, Enrollment Services – Financial AidSalary: $146,212.98 Annually
Job Type:
Full-Time
Job Number: 2526-00076
Closing: 7/28/2026 11:59 PM Pacific
Location: 5100 Sierra College Blvd,
Rocklin, CA
Division: Student Services

Description

SUMMARY DESCRIPTION

Sierra College is committed to Guided Pathways to increase student achievement and timely goal completion and to close
equity gaps. In that spirit, the Director is responsible to ensure areas of oversight afford an inclusive educational and employment
environment and are focused on equitable outcomes for all. Under administrative direction of assigned Dean, this position provides
leadership for providing financial aid services that increase student enrollment, retention, persistence and completion. The Director of
Financial Aid oversees financial aid staff who work to ensure students are properly funded, packaged, and prepared to start each semester.
The Director of Financial Aid accomplishes this through:

• Overseeing student funding
• Reviewing and following-up on
  student packaging
• Monitoring and tracking student financial aid packages
• Preparing graduating and exiting students
• Managing team performance.This position establishes and reviews internal policies and procedures as it relates to
  financial aid and student success, ensures compliance with Title 5, District policies as well as other applicable State, Federal laws and
  regulations, performs the more technical and complex tasks relative to assigned areas of responsibility.

  Need Help With Your
  Online Account?

  • Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need
    assistance with your online applicant account.
  • Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday
    through Friday.
  
  
  

  If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu.

  
  

  Exam
  ples Of Functions and Tasks

  REPRESENTATIVE DUTIES
  The following duties are typical for this
  classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from
  those set forth below to address business needs and changing business practices.

  
  
  

  1. Assists in the development, implementation,
  evaluation and improvement of student financial aid services that contribute to increased student enrollment, success, goal attainment, and
  successful transition into the workforce or on to a 4-year college or university.

  
  

  2. Plans, implements, prioritizes, assigns,
  supervises, participates and collaborates in the work of staff responsible for the administration of federal, state and local student
  financial aid programs; identifies resource needs and makes recommendations to allocate resources accordingly.

  
  
  

  3. Assist with the
  development of strategic direction and sets priorities for financial aid efforts in accordance with the District’s goals and changing
  student needs.

  
  

  4. Coordinates with the Centers and other departments providing enrollment, retention and completion services to
  ensure the implementation and intentional delivery of services District wide and serve as primary contact for financial aid in the District.

  
  
  

  5. Authorizes prepared award packages in conformity with applicable federal, state, and local regulations; establishes and monitors
  for satisfactory academic progress of student financial aid recipients to ensure compliance with applicable requirements; oversees
  application of student financial aid probation and termination policies and procedures.

  
  

  6. Assists in the development of short and
  long-range plans and goals to effectively and intentionally deliver student financial aid; develops and implements strategies to effectively
  integrate financial aid services with other District organizational units; modifies and/or revises policies and procedures as needed to
  ensure equity-mindedness, on-going compliance with Title 4 and 5, and other applicable regulations.

  
  
  

  7. Develops and implements
  financial aid programming, services, and staff training that is culturally-responsive to the populations being reached and utilizing the
  principles of universal design to meet diverse student needs.

  
  

  8. Coordinates with IIT and others as appropriate to help implement
  and maintain effective district technology solutions for the delivery of financial aid services.

  
  
  

  9. Prepares and maintains records,
  files and reports regarding departmental operations; maintains audit trail of financial transactions; compiles and maintains program
  statistics; coordinates preparation of District requests for federal student financial aid funding.

  
  

  10. Coordinates the development
  of internal documents and publications used in the administration of student financial aid programs and ensures that the
  documents/publications are culturally responsive to the populations being reached.

  
  
  

  11. In collaboration with other stakeholders,
  provides leadership to deliver effective and innovative financial aid services and activities to improve student enrollment, success, goal
  attainment, and/or degree completion;

  
  

  12. Attends and participates in professional group meetings; maintains awareness of new trends
  and developments regarding guided pathways and other community college initiatives

  
  
  

  13. Performs related duties as assigned

  Minimum Qualifications

  
  

  MINMIMUM QUALIFICATIONS
  The following describes the
  education, experience, knowledge, skills and abilities required to enter the job and successfully perform the assigned duties.
  

  Education and Experience Guidelines:
  A bachelor’s degree in any subject matter field, Master’s
  degree or the equivalent preferred, and four years of progressively responsible management experience related to the duties of the positions
  is preferred. One year of progressively responsible management experience related to the duties of the position is required.

  
  
  

  Knowledge of:

• Guided pathways tenets;
• Current strategies for student financial aid services to
  increase student enrollment, retention and success;
• Methods to successfully support individuals with varying backgrounds, which
  includes person with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities
  and other groups.
• Financial aid trends, issues, strategies, regulations and compliance in the state, regionally, nationally, and
  internationally;
• Methods and techniques of federal needs analysis and student financial aid award packaging;
• Database
  management, student information systems, statistical data interpretation, and the application of information technology to financial aid
  services to contribute to student enrollment, success, retention, and completion;
• Collaborative problem solving and conflict
  resolution techniques;
• Accounting and budgeting methods, audit procedures, statistics, and data interpretation;
• Management
  concepts and practices, including change management, organizational and motivational techniques;
• Personnel management practices and
  techniques of supervision and staff evaluation;
• Employment processes, collective bargaining processes, data collection, and report
  writing;
• Laws, regulations, and legislation relevant to assigned program areas;
• Safety practices;Ability
  to:
• Envision, develop and maintain short and long term strategic plans;
• Coordinate and direct financial aid
  services for historically underrepresented and underserved student populations;
• Recommend and implement goals, objectives, policies
  and procedures for providing financial aid services
• Analyze problems, identify alternative solutions, project consequences of
  proposed actions, and implement recommendations in support of goals;
• Apply an equity-minded practice and ensure programs, services
  and processes are designed and delivered to meet the varying needs of all students;
• Participate in the preparation and
  administration of assigned budgets
• Promote comprehensive solutions involving a diverse body of stakeholders;
• Conduct
  ongoing research and evaluation of best practices;
• Identify and respond to sensitive organizational issues, concerns, and needs;
• Plan, organize, direct, and coordinate the work of assigned staff;
• Compile data and prepare accurate reports;
• Demonstrate an awareness and appreciation of the cultural diversity of the community
• Adhere to critical deadlines while working
  with frequent interruptions;
• Establish and maintain effective working relationships;
• Commitment to equity and student
  success;
• To interact and work effectively with a diverse population utilizing exceptional interpersonal and intercultural skills;
• Perform consistently under the pressure of deadlines and other administrative demands;
• Plan and manage in an environment
  of shared governance;
• Demonstrate integrity and consistency;
• Communicate effectively verbally and in writing;
• Effectively coordinate group work efforts;
• Effectively utilize social/interpersonal skills;
• Utilize listening and
  negotiating skills;
• Interact effectively with District faculty and staff, and the community;
• Set priorities and establish
  goals and objectives;
• Organize work and manage time effectively;
• Conduct effective meetings.PHYSICAL
  DEMANDS AND WORKING ENVIRONMENT
  The conditions herein are representative of those that must be met by an employee to
  successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
  perform the essential job functions.

  Environment: Work is performed primarily in a standard office
  setting.
  Physical: Primary functions require sufficient physical ability and mobility to work in an office
  setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry,
  push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination
  including use of a computer keyboard; and to verbally communicate to exchange information.
  Vision: See in the
  normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned
  equipment.
  Hearing: Hear in the normal audio range with or without correction.

  
  
  

  Supplemental
  Information

  
  

  WHY SIERRA?

  • One of Aspen Institute’s Top 150 Community Colleges in the
    nation
  • The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for
    continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of
    programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc.
  • Public Employee’s
    Retirement System (PERS)
  • 18 paid holidays (including extended time off during the winter break)
  • 22 accrued paid vacation
    days per year
  • Competitive benefits package
  • Currently during summers, some employee groups participate in 4×10
    schedules
  • Qualifying Employer for Public Service Loan Forgiveness (in most cases)
  
  

  Sierra College is a Community College
  located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936,
  Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra
  Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as
  well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses,
  including students at our main Rocklin Campus as well as at two centers located in Grass Valley and Tahoe/Truckee. Our District prides
  itself on academic excellence.

  Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty,
  staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must
  demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes
  persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented
  communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and
  policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on
  strategies for success and equitable outcomes for all.

  
  
  

  As an institution, Sierra College is committed to eliminating the equity gap
  in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal
  candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and
  career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College’s students are
  Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic
  and 55% are White.

  The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods
  that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity
  by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on
  equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory
  Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity
  summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students.

  
  
  

  Need Help With Your Online Account?

  • Use the online https://apptrkr.com/get_redirect.php?id=7279831&targetURL=.Examples Of Functions and Tasks

    REPRESENTATIVE DUTIES
    The following duties are typical for this classification. Incumbents may not
    perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address
    business needs and changing business practices.

    
    
    

    1. Assists in the development, implementation, evaluation and improvement of
    student financial aid services that contribute to increased student enrollment, success, goal attainment, and successful transition into the
    workforce or on to a 4-year college or university.

    
    

    2. Plans, implements, prioritizes, assigns, supervises, participates and
    collaborates in the work of staff responsible for the administration of federal, state and local student financial aid programs; identifies
    resource needs and makes recommendations to allocate resources accordingly.

    
    
    

    3. Assist with the development of strategic direction
    and sets priorities for financial aid efforts in accordance with the District’s goals and changing student needs.

    
    

    4. Coordinates
    with the Centers and other departments providing enrollment, retention and completion services to ensure the implementation and intentional
    delivery of services District wide and serve as primary contact for financial aid in the District.

    
    
    

    5. Authorizes prepared award
    packages in conformity with applicable federal, state, and local regulations; establishes and monitors for satisfactory academic progress of
    student financial aid recipients to ensure compliance with applicable requirements; oversees application of student financial aid probation
    and termination policies and procedures.

    
    

    6. Assists in the development of short and long-range plans and goals to effectively and
    intentionally deliver student financial aid; develops and implements strategies to effectively integrate financial aid services with other
    District organizational units; modifies and/or revises policies and procedures as needed to ensure equity-mindedness, on-going compliance
    with Title 4 and 5, and other applicable regulations.

    
    
    

    7. Develops and implements financial aid programming, services, and staff
    training that is culturally-responsive to the populations being reached and utilizing the principles of universal design to meet diverse
    student needs.

    
    

    8. Coordinates with IIT and others as appropriate to help implement and maintain effective district technology
    solutions for the delivery of financial aid services.

    
    
    

    9. Prepares and maintains records, files and reports regarding departmental
    operations; maintains audit trail of financial transactions; compiles and maintains program statistics; coordinates preparation of District
    requests for federal student financial aid funding.

    
    

    10. Coordinates the development of internal documents and publications used in
    the administration of student financial aid programs and ensures that the documents/publications are culturally responsive to the
    populations being reached.

    
    
    

    11. In collaboration with other stakeholders, provides leadership to deliver effective and innovative
    financial aid services and activities to improve student enrollment, success, goal attainment, and/or degree completion;

    
    

    12. Attends
    and participates in professional group meetings; maintains awareness of new trends and developments regarding guided pathways and other
    community college initiatives

    
    
    

    13. Performs related duties as assigned

    Minimum Qualifications

    
    

    MINMIMUM QUALIFICATIONS
    The following describes the education, experience, knowledge, skills and
    abilities required to enter the job and successfully perform the assigned duties.

    Education and Experience
    Guidelines:
    A bachelor’s degree in any subject matter field, Master’s degree or the equivalent preferred, and four years of
    progressively responsible management experience related to the duties of the positions is preferred. One year of progressively responsible
    management experience related to the duties of the position is required.

    
    
    

    Knowledge of:

  • Guided pathways
    tenets;
  • Current strategies for student financial aid services to increase student enrollment, retention and success;
  • Methods to successfully support individuals with varying backgrounds, which includes person with disabilities, various gender identities,
    sexual orientation, individuals from historically underrepresented communities and other groups.
  • Financial aid trends, issues,
    strategies, regulations and compliance in the state, regionally, nationally, and internationally;
  • Methods and techniques of federal
    needs analysis and student financial aid award packaging;
  • Database management, student information systems, statistical data
    interpretation, and the application of information technology to financial aid services to contribute to student enrollment, success,
    retention, and completion;
  • Collaborative problem solving and conflict resolution techniques;
  • Accounting and budgeting
    methods, audit procedures, statistics, and data interpretation;
  • Management concepts and practices, including change management,
    organizational and motivational techniques;
  • Personnel management practices and techniques of supervision and staff evaluation;
  • Employment processes, collective bargaining processes, data collection, and report writing;
  • Laws, regulations, and
    legislation relevant to assigned program areas;
  • Safety practices;Ability to:
  • Envision, develop
    and maintain short and long term strategic plans;
  • Coordinate and direct financial aid services for historically underrepresented
    and underserved student populations;
  • Recommend and implement goals, objectives, policies and procedures for providing financial aid
    services
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations
    in support of goals;
  • Apply an equity-minded practice and ensure programs, services and processes are designed and delivered to meet
    the varying needs of all students;
  • Participate in the preparation and administration of assigned budgets
  • Promote
    comprehensive solutions involving a diverse body of stakeholders;
  • Conduct ongoing research and evaluation of best practices;
  • Identify and respond to sensitive organizational issues, concerns, and needs;
  • Plan, organize, direct, and coordinate the
    work of assigned staff;
  • Compile data and prepare accurate reports;
  • Demonstrate an awareness and appreciation of the
    cultural diversity of the community
  • Adhere to critical deadlines while working with frequent interruptions;
  • Establish and
    maintain effective working relationships;
  • Commitment to equity and student success;
  • To interact and work effectively with
    a diverse population utilizing exceptional interpersonal and intercultural skills;
  • Perform consistently under the pressure of
    deadlines and other administrative demands;
  • Plan and manage in an environment of shared governance;
  • Demonstrate integrity
    and consistency;
  • Communicate effectively verbally and in writing;
  • Effectively coordinate group work efforts;
  • Effectively utilize social/interpersonal skills;
  • Utilize listening and negotiating skills;
  • Interact effectively with
    District faculty and staff, and the community;
  • Set priorities and establish goals and objectives;
  • Organize work and manage
    time effectively;
  • Conduct effective meetings.PHYSICAL DEMANDS AND WORKING ENVIRONMENT
    The
    conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
    

    Environment: Work is performed primarily in a standard office setting.
    Physical:
    Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged
    periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate
    amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer
    keyboard; and to verbally communicate to exchange information.
    Vision: See in the normal visual range with or
    without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.

    
    
    

    Hearing: Hear in the normal audio range with or without correction.

    Supplemental
    Information

    
    
    

    WHY SIERRA?

    • One of Aspen Institute’s Top 150 Community Colleges in the
      nation
    • The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for
      continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of
      programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc.
    • Public Employee’s
      Retirement System (PERS)
    • 18 paid holidays (including extended time off during the winter break)
    • 22 accrued paid vacation
      days per year
    • Competitive benefits package
    • Currently during summers, some employee groups participate in 4×10
      schedules
    • Qualifying Employer for Public Service Loan Forgiveness (in most cases)
    
    

    Sierra College is a Community College
    located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936,
    Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra
    Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as
    well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses,
    including students at our main Rocklin Campus as well as at two centers located in Grass Valley and Tahoe/Truckee. Our District prides
    itself on academic excellence.

    
    
    

    Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty,
    staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must
    demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes
    persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented
    communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and
    policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on
    strategies for success and equitable outcomes for all.

    As an institution, Sierra College is committed to eliminating the equity gap
    in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal
    candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and
    career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College’s students are
    Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic
    and 55% are White.

    
    
    

    The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods
    that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity
    by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on
    equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory
    Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity
    summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students.

    Need Help With Your Online Account?

    
    
    • Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need
      assistance with your online applicant account.
    • Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday
      through Friday.
    
    
    

    If you have any questions about this position, please contact the Human Resources Department at hr@sierracollege.edu.

    He
    lpful Tip:
    Please note that as described above a strong candidate for this position must demonstrate a profound understanding of
    and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for
    these knowledge, skills, and abilities.

    
    

    Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies
    practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community
    college student populations throughout their application materials (including application and documents uploaded, if any).

    Please
    see the https://apptrkr.com/get_redirect.php?id=7279831&targetURL=.

    
    
    

    Helpful Tip:
    Please note that as
    described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully
    supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and
    abilities.

    Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of
    the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations
    throughout their application materials (including application and documents uploaded, if any).

    
    

    Please see the Sierra College website for additional helpful tips and tools for prospective applicants.

    Travel expenses may be partially reimbursed for
    candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses w

    
    
    
  
  

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