Financial Success Program Manager

Welcome to VCU, a world unlike any other.

VCU is a public research university unlike any other, dedicated to serving the needs of
students and patients. We tackle difficult challenges others can’t or won’t. We’re home to creativity, teaching, discovery and healing. Our
location in the heart of downtown Richmond, Virginia, means the nonstop energy of our city ignites our innovation and provides unlimited
opportunities for our students.
The VCU Financial Success Center by Virginia Credit Union (FSC) is dedicated to helping our community
achieve financial success. It aims to increase the prominence of financial instruction, research, programming and monitoring among the VCU
community.

The FSC provides the VCU community with free personal and professional financial education, including assistance and
counseling on budgeting, saving, credit, student loan repayment, career transitions and more. It supports all aspects of financial success
through solutions, education and research-oriented financial programs that help reduce debt and increase overall financial confidence.

This isn’t business as usual. It’s innovation at work. We are unlike any business school you’ve ever seen.

Join us. You can be
unstoppable here.

Position Summary:

The VCU Financial Success Center by VACU is seeking highly motivated and
qualified candidates to apply for the role of Financial Success Program Manager. The primary purpose of the Financial Success Program
Manager is to guide and counsel students as it relates to personal finance matters including options to pay for college, financing options
with persistence to graduation, budgeting, building credit, and minimizing debt. The Financial Success Program Manager will play an active
role in creating a culture of care as a part of the student’s success team by fostering meaningful relationships with students and campus
partners to enhance the students’ successful university experience.

The Financial Success Program Manager is expected to maintain a
high level of professionalism, accountability and collaboration with various VCU campus partners and departments. The Financial Success
Program Manager is expected to assist in coordinating and administering the VCU Financial Success Center’s financial well-being and
education services while providing individual financial counseling and outreach programming. The Financial Success Program Manager will work
closely with the Executive Director, Graduate Assistant(s) and student staff to help manage the operations of the VCU Financial Success
Center by VACU.

Please Note: This is a “restricted position” with funding for one year (with potential for renewal). Employment
eligibility after one year is dependent upon successful performance and continued funding.

Duties &
Responsibilities:

Student Mentorship & Staff Supervision

• Recruit, hire, train, and supervise a
  cohort of undergraduate and graduate Peer Financial Coaches.
• Conduct regular one-on-one supervision, observations, and performance
  feedback sessions to ensure coaching quality and adherence to Financial Success Center standards.
• Manage scheduling, workflow, and
  daily operations for the peer coaching team.
• Collaborate with student staff to execute key programmatic initiatives and outreach
  efforts.
• Foster a collaborative, student-centered team environment.

Financial Coaching &
Education

• Serve as the Instructor of Record for one section of UNIV 191 Start Smart – Financial Moves for College
  Success during the fall semester.
• Provide individualized financial coaching for VCU students, including maintaining a caseload of
  one-on-one appointments, including students enrolled in the Career Bridge program and first-generation, low-income student populations.
• Develop and facilitate financial education programming for students across a range of backgrounds.
• Deliver engaging workshops
  and presentations for classrooms, student organizations, campus partners, and community organizations.
• Collaborate with university
  partners, including the Career Bridge project care team and other campus stakeholders, to provide holistic student support.
• Contribute to the university’s strategic goals related to student financial wellness.

Outreach, Marketing &
Communications

• Lead the development and implementation of outreach strategies that increase awareness and engagement
  with Financial Success Center services.
• Oversee the Center’s monthly newsletter and support ongoing digital communications,
  including social media, marketing campaigns, branding, and other communication materials.
• Coordinate financial wellness tabling and
  outreach at high-traffic events across the MCV and Monroe Park campuses.
• Represent the Financial Success Center at university and
  community events to strengthen partnerships between VCU and the Richmond community.

Data Analysis, Operations &
Program Development

• Analyze appointment, outreach, and program participation data to identify trends, assess program
  effectiveness, and inform continuous improvement.
• Compile outreach and program metrics and provide regular reports on program
  activities and outcomes.
• Develop, update, and maintain physical and digital educational resources and operational materials.
• Attend professional development workshops, webinars, conferences, and training to remain current on financial wellness trends and best
  practices.
• Lead or support special projects and strategic initiatives that advance the mission of the Financial Success Center, the
  School of Business, and university financial wellness efforts.
• Work on special projects and initiatives as needed to support the
  School of Business.

Qualifications:

Minimum Qualifications

• Master’s degree in Financial
  Planning, Business, Higher Education, Counseling, Student Affairs, or a related field.
• Two (2) or more years of professional
  experience in financial wellness, financial education, financial coaching, higher education, student affairs, or a related field.
• Demonstrated knowledge of personal financial planning, financial literacy, and financial coaching principles.
• Experience
  developing, facilitating and coordinating programs, projects, events, or outreach initiatives
• Strong quantitative, analytical,
  organizational, and project management skills, including experience collecting, analyzing, and reporting program data to inform
  decision-making and continuous improvement.
• Excellent written, verbal, and interpersonal communication skills, with the ability to
  explain complex financial concepts clearly
• Ability to work independently while managing multiple priorities in a fast-paced
  environment.
• Ability to work occasional evenings and weekends and travel locally within the Richmond area.
• Demonstrated
  ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from
  all backgrounds and experiences, or a commitment to do so as a faculty member at VCU.

Preferred Qualifications

• Experience supervising, mentoring, training, or leading student employees, peer educators, interns, or professional staff.
• Experience managing financial wellness, financial literacy, or student success programs in a higher education setting.
• Experience developing strategic outreach, marketing, and engagement initiatives, including digital communications and social media.
• Experience with assessment, program evaluation, and continuous improvement practices.
• Professional certification such as
  Certified Financial Planner^TM (CFP®), Accredited Financial Counselor® (AFC®), or similar credential.
• Experience working
  with college students and applying evidence-based financial education and coaching strategies to improve student success.

Additional Information:

Priority will be given to candidates who submit their applications by July 24th,
2026.

All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits,
paid annual and holiday leave granted up front, retirement planning and savings options, tax-deferred annuity and cash match programs,
generous tuition benefit, employee discounts, well-being resources, abundant opportunities for career development and advancement and more.
Learn more about VCU’s benefits here.

Typical Schedule: Monday – Friday, 40 hours per week, and may require periodic weekend and
evening hours. This position is in-person on the VCU Monroe Park Campus in Richmond, VA.

The VCU Financial Success Center by VACU is
committed to the growth and professional development of its team members and will provide opportunities to foster a culture of learning and
career development.

Applicants must be legally authorized to work in the U.S without the need for employer sponsorship

Virginia Commonwealth University is an equal opportunity employer.

Salary Range: $55,000 – $60,000

FLSA Exemption Status: Exempt

Restricted Position: Yes

ORP Eligible:
No

Flexible Work Arrangement: Hybrid

University Job Title: 3521S – Sr Student
Advisor SS Senior

Contact Information:
Contact Name: Amy Pridemore
Contact Email:
pridemorea@vcu.edu