Program Coordinator MSPA – AZ

JOB TITLE: Program Coordinator MSPA – AZ

DEPARTMENT: Master of Science: Physician Assistant Program

LOCATION: Tempe, AZ-Hybrid

FSLA Status: Non-Exempt

REPORTS TO: MSPA – AZ Program Director

COMPENSATION: $25.00 to $27.00 per hour

POSITION SUMMARY:

This position is primarily responsible for the overall coordination of the MSPA program. This includes event planning, participation in committees, management of records, facilitating programmatic assessment, participating in key events and supportive tasks for the Physician Assistant Program. Support is provided to the Program Director, Faculty, Students, and Alumni.

ESSENTIAL RESPONSIBILITIES:

Essential Functions

Program Administration

• Provide administrative support to the Program Director and MSPA program operations.
• Manage program and Program Director calendars, scheduling, and correspondence.
• Coordinate meetings with faculty, students, university personnel, vendors, and external stakeholders.
• Prepare, process, and maintain official program documentation and records.
• Organize recurring program meetings, including agendas, meeting logistics, and minutes.
• Maintain confidential student, faculty, and program records.
• Manage program databases and electronic systems (e.g., CASPA, ARC-PA, NCCPA, Canvas, ExamSoft, Exxat, student records systems).
• Monitor and update program information in the academic catalog, website, publications, and distribution lists.
• Serve as a primary administrative liaison between the program and university departments.

Assessment and Accreditation Support

• Administer program surveys, including creation, deployment, data tracking, and record management.
• Maintain assessment databases and organize assessment data for reporting purposes.
• Support accreditation activities, including document preparation, meeting coordination, records management, and evidence collection.
• Record and maintain minutes for program committees and official meetings.

Academic and Student Support

• Coordinate tutoring services, including tutor onboarding, scheduling, referrals, documentation, and communication.
• Serve as a point of contact for students seeking academic and university support resources.
• Facilitate communication among students, faculty, tutors, and university personnel.
• Maintain accurate documentation related to student support activities.
• Support admissions processes, including application review logistics, interview coordination, and applicant tracking.

Fiscal and Operational Support

• Maintain records of budgets, invoices, receipts, reimbursements, purchasing activities, and financial transactions.
• Prepare purchase requisitions, reimbursement requests, check requests, and related documentation.
• Manage program purchasing and logistics, including ordering, tracking, and distribution of supplies.
• Assist with budget tracking and financial recordkeeping.

Non-Essential (Marginal) Functions

• Serve on program or university committees, including Student Progress, Social, and DEI committees.
• Assist with planning and coordination of student, faculty, and university events.
• Participate in orientation, graduation, white coat ceremonies, preview days, and related activities.
• Support community engagement and service initiatives.
• Coordinate faculty travel arrangements and conference logistics.
• Assist faculty with routine technology support and coordination with IT services.
• Manage faculty membership renewals, licensure tracking, and reimbursement submissions.
• Proctor examinations and support OSCE administration as needed.
• Participate in accreditation site visits.
• Organize webinars, special meetings, and special events.
• Assist with evaluation of tutoring and student support programs.
• Perform other duties as assigned consistent with the position’s scope and level.

The physical requirements described are representative of the work performed and are not intended to prescribe the only manner in which duties may be accomplished. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Performs other related duties as assigned by management.

ATTENDANCE:

Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled breaks, where applicable.

WORK LOCATION:

This position requires weekly onsite support and/or attendance.

COMPETENCIES:

• Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.

• Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

• Change Management – Develops workable; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

• Design – Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.

• Managing People – Improves processes

• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

• Education: Bachelor’s Degree or higher
• Experience: Prior coordinator in PA or medical education preferred
• Certifications/Licensure (if applicable): Valid US Driver’s License

SKILLS & COMPETENCIES:

Computer skills required:

• MS Office 365, MS Teams and SIS system

• Other skills required:

• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to prioritize work, perform well under pressure and maintain productivity despite consistent interruptions
• Strong communication and interpersonal skills
• Ability to work collaboratively across disciplines
• Critical thinking and problem-solving
• Adaptability in a dynamic, evolving environment

WORK ENVIRONMENT & EXPECTATIONS

• Work Arrangement: Hybrid
• Physical Requirements: The physical demands described here are representative of those that must be met by an employee. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.
• The employee is occasionally required to stand, walk, sit, climb, balance, stoop, kneel, crouch, or crawl, and taste or smell.
• The employee must frequently lift and /or move more than 10 pounds, occasionally lift and/or move up to 100 pounds.
• Travel Requirements: Must be able travel for program events such Accreditation Site Visits, and program events and ceremonies such as White Coat Ceremony and Graduation. Other weekend activities as assigned.

The physical requirements described are representative of the work performed and are not intended to prescribe the only manner in which duties may be accomplished. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

WHAT IT MEANS TO WORK AT SCU:

At SCU, how we work is just as important as what we do. We are building a culture that reflects the future of healthcare-collaborative, inclusive, and person-centered.

How We Work

• We prioritize students, patients, and partners in everything we do
• We collaborate across roles and disciplines-no silos
• We take ownership and approach challenges with a solutions-oriented mindset
• We lead with curiosity, humility, and accountability
• We contribute to a culture of respect, positivity, and continuous improvement

Our Core Values

• Integrative Health: Bringing disciplines together to improve outcomes
• Evidence-Informed Practice: Valuing research, inquiry, and applied knowledge
• Health Equity: Advancing access and outcomes for all populations
• Inclusivity: Fostering a community where diverse perspectives are value

Benefits & Perks

• At least one medical plan fully covered for employees
• Option to add dependents at an additional cost
• Education reimbursement
• 403(b) retirement plan
• Access to a wide range of employee discounts and perks

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