Assistant Director, Athletics Ticket Sales (1526)

The Assistant Director of Athletics Ticket Sales generates ticket sales for Tulane Athletics events.
This position reports to the Director of Ticket Sales.

Responsibilities

Function: Ticket Sales
(55%)

• Sell Football, Men’s and Women’s Basketball, Baseball and Volleyball Season Tickets, Partial Plans, Group Tickets, and
  other ticket products.
• Generate sales through phone contact, email, appointments, and new sales leads.
• Build relationships
  to provide repeat business and excellent customer service.
• Work home games, performing various ticket sales and service duties
  throughout the game.
• Achieve and exceed weekly, monthly, and annual sales goals established Assistant Athletic Director, Ticket
  Sales and Service

Function: Ticket Sales Retention (20%)

• Maintain a constant working relationship with
  staff of the Green Wave Club.
• Serve as the retention specialist by building strong relationships with current season ticket and
  group ticket accounts in all ticketed sports via phone, in-person appointments and networking events to secure future renewals and group
  sales.
• Achieve annual goals within retaining season ticket holder accounts and groups. Provide excellent customer service and
  maintain customer relationship skills.

Function: Development (20%)

• Work closely with the Green Wave Club to
  assist with donor relations and fund development.
• Manage a small portfolio of annual fund donors and assist with
  renewals.

Function: Other Duties (5%)

• Performs other duties as requested or required, whether or not
  specifically mentioned in this job description.

Qualifications

Required Education and
Experience:

• Bachelor’s Degree
• 1 year of sales experience (includes experience with a computerized ticket
  system)
  

  OR

• High School Diploma or Equivalent
• 7 years of sales experience (includes experience with a computerized
  ticket system)

Required Knowledge, Skills, and Abilities:/Competencies:

• Ability to
  demonstrate uncompromised judgment and discretion with regard to interpersonal relationships.
• Outstanding customer service and
  interpersonal communication skills
• Great good decision-making skills, solid judgment and interpersonal effectiveness.
• An
  interest and ability in serving others as one of the primary functions of their job.
• Ability to interact effectively with customers,
  coaches, administrators, student athletes and coworkers.
• Strong organizational, management and leadership skills.
• Ability to
  maintain confidentiality and use upmost discretion when privy to sensitive information.
• Proven ability to multi-task
  effectively.
• Ability to prioritize assignments and meet deadlines.
• Proficient computer skills including word processing,
  spreadsheets and social media.
• Availability to work flexible work schedule including nights and weekends.
• Thorough knowledge
  of NCAA and American Athletic Conference rules and regulations.

Preferred Qualifications:

• Experience in
  Division I Intercollegiate Athletics
• Completion of ticket sales training courses

NCAA
Related:

Ensures that all Department of Athletics and University related activities operate in full compliance with
university, conference, and NCAA rules and regulations. Attends and participates in scheduled compliance seminars and complies with all the
Athletic Department’s efforts to monitor compliance with NCAA regulations. Seeks interpretations from the compliance staff before acting
when necessary. Reports potential rules violations immediately. Completes required compliance paperwork in a timely and efficient manner.
Monitors all of their areas and/or programs activities closely to maintain compliance with applicable rules and regulations.

About Us

Tulane University is an equal opportunity educator and employer committed to providing an
education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic
classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status,
or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation
criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable
accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an
application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email
at hr@tulane.edu.
Job Info

• Job Identification 1526
• Job Category Athletics and Recreation
• Posting Date 08/04/2026, 12:27 PM
• Degree Level Bachelor’s Degree
• Job Schedule Full time
• Job Shift Day
• Locations New Orleans, LA, United States United States
• Legal Employer
  Tulane University
• Business Unit Tulane University
• Department ATHL Ticket Operations
• Grade 22

Tagged as: Employment