Associate Director, Learning Center

Position Type: Admin/Professional
Department: Learning
Center
Full or Part Time: Full Time
Pay Grade: MN8

Summary:
The Associate Director will serve as
a key leader in advancing student success initiatives and operational excellence, with responsibilities including: provide academic
intervention and advising support to a case load of professional students; develop and enhance the use of academic success plans and
executive functioning support initiatives; oversee the alignment of support resources for all of the offices orientation-related programming
(in-person and online Prematriculation courses), including intake appointments to align services and advising workflows; managing the
implementation and utilization of assessment tools (e.g., MAI, NFC, and related survey
options) to support early identification of at-risk students; assist with the coordination and oversight of peer tutoring services; provide
leadership in data collection, analysis, and reporting to inform student success strategies by assessing the utilization and satisfaction of
office services; identify trends to guide retention and persistence efforts for key stakeholders across the university through the
integration of student support initiatives.

Principal Functional Responsibilities:
Program Development
and Planning: Assist in development and planning of Learning Center programs and resources to continue to enhance a proactive
approach to academic success of our student populations, with an assigned cohort of students. Serve as the offices primary advisor and
liaison to an identified cohort or college, respective to the needs of the office and institution. Collaborate with the respective colleges
to serve in an adjunct faculty member role to provide presentations related to learning support education within the curriculum. Develop,
implement, and maintain electronic and online Learning Center services needed to enhance student
success.

Academic Intervention and Advising: Provide academic intervention and advising for a case load
of professional students, including tracking academic progress through grade dashboards and creating academic success plans; initiating
student contact; advising students on how to enhance learning and performance, and supporting students on a leave of absence. Managing the
implementation and utilization of assessment tools (e.g., MAI, NFC, and related survey
options) to support early identification of at-risk students and enhancing the use of executive functioning support
initiatives.

Data Analysis & Retention Support: Provide leadership in data collection, analysis, and
reporting to inform student success strategies by assessing the utilization and satisfaction of office services and make recommendations for
strategic and efficient Learning Center approaches. Oversee the development and sustainability of an office assessment plan. Collaborate
with campus stakeholders and provide leadership regarding retention and progression initiatives to attain key annual objectives for the
department and respective colleges within the university. Identify trends to guide retention and persistence efforts for key stakeholders
across the university through the integration of student support initiatives. Assist with accreditation preparation and
visits.

Orientation Support Services: Oversee the development and implementation of support resources
for the offices orientation-related programming (in-person and online Prematriculation courses), including the alignment of services and
advising workflows from intake, follow-up, and academic intervention appointments.

Peer Teaching
Programs: Assist with the coordination and oversight of the peer teaching programs, such as tutoring, supplemental instruction, and
student learning assistants, which include oversight of staff responsible for the hiring, onboarding, budget projections, timecard
approvals, scheduling, and student utilization of services.

Miscellaneous Duties: Perform other duties
as assigned including assisting with special events such as White Coat ceremonies and
Commencement.

Qualifications:

• Masters degree in higher education administration, educational psychology, higher
  education, student affairs, special education, intervention specialist, basic sciences or related field.
• Minimum of (2) years
  experience with learning skill development, diagnostic and prescriptive advising.

Preferred
Qualifications:

• Experience working in a post-secondary education setting, preferably with medical
  professionals.
• Experience providing diagnostic/prescriptive advising and learning skills assistance, specifically using learning
  assessment tools such as the Metacognitive Awareness Inventory (MAI) and/or the Need for Cognition Scale (NFC).
• Experience advising and supporting neurodivergent student learners.
• Experience with Maxient
  software for case management.
• Experience with Canvas, or related Learning Management Software.

Physical
Requirements:
Must be able to utilize a phone, computer and other office equipment. Ability to work flexible hours to support
all activities of the office.

Department Specific Information:
Join Northeast Ohio Medical Universitys
(NEOMED) Learning Center
NEOMED is a mission-driven, community-based medical
university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking a
Associate Director, Learning Center, who wants to contribute to meaningful work in a collaborative academic environment.

At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our
mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek
individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with
this collaborative approach to apply.

Starting Salary Range: $47,689 – $56,432, commensurate with
experience

Benefits & Perks
NEOMED is committed to supporting your health, well-being,
and long-term success-both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

Healthcare
Coverage
Competitive medical, dental, and vision insurance through Medical Mutual
Flexible Spending Account (FSA) or Health Savings Account (HSA)
Short-and long-term disability coverage, Long-term
care coverage options, and Life insurance

Retirement
State retirement plan with 14% employer matching to help you
plan for the future

Paid Time Off
Generous vacation and sick leave, in addition to 11 paid holidays each
year

Additional Benefits
Hybrid work environment (up to two remote days per week after six months)
(Policy#3349-7-151)
Educational benefits with our partner universities (Policy#3349-07-45)
Ongoing investment in your professional
growth through on-site training and Lean Six Sigma certification
Employee wellness activities and initiatives that support a healthy
work-life balance

To apply, visit https://neomed.peopleadmin.com/postings/6733

NEOMED is committed to providing equal
employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or
expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during
pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any
other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to
nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C Sec. 1681 et seq.), NEOMED prohibits sex
discrimination, including sexual harassment.

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