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Job Type: Full time

Job Number: JR-025724


Location: Salt Lake City,
UT

If you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working hard
to play your part in building that future-consider WGU as the next step in your career.


Driven by a mission to expand access to
higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse
workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received
praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping
students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into
account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience
and training; licensure and certifications; and other business and organizational needs.


At WGU, it is not typical for an individual
to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of
each case. A reasonable estimate of the current range is:



Grade: Professional 306 Pay Range: $62,100.00 – $93,200.00



Job
Description

The Operations Asset Manager is responsible for the management of WGU assets as it pertains to the Site Operations
department. This includes, but is not limited to, computers, mobile devices, software licenses and subscriptions, printers, and other IT
equipment for employee use. The position is also responsible for ensuring accuracy of hardware and software asset records and employee
assignments and tracking, including the reclaiming of unused licenses/subscriptions as well as the procurement of additional seats when
necessary which will include working with Site Operations Leadership and the Purchasing department. This position will also work with
leadership by assisting in determining equipment standards for all WGU departments through regular meetings with Site Operations, Security
Operations, Desktop Architecture, IT Service Desk, and other department stakeholders.
Operations Asset
Manager

Impact Intro



As an Operations Asset Manager, you will play a critical role in ensuring the
integrity, lifecycle management, compliance, and operational readiness of the organization’s hardware and software assets. You will
collaborate across technology and business teams to manage inventory, licensing, procurement, reporting, and asset governance while
delivering an exceptional support experience for both local and remote employees.

What You’ll Do

  • Manage
    hardware and consumable inventory, including stockroom organization, deployment readiness, and disposal activities.
  • Maintain and
    audit asset management databases, ensuring accurate asset, warranty, licensing, and service agreement records.
  • Monitor hardware and
    software asset compliance and support licensing reviews, purchase agreements, and audit readiness.
  • Lead hardware refresh planning
    and execution while tracking quality throughout the asset lifecycle.
  • Oversee asset resale and disposal processes, including
    verification of data destruction requirements.
  • Create, maintain, and improve standard operating procedures related to asset
    management processes and controls.
  • Provide reporting, metrics, automation recommendations, and self-service enhancements to improve
    operational efficiency and inform leadership decision-making.

What You’ll Bring


  • Minimum of 2+ years of
    Asset Management or similar industry experience.
  • Working knowledge of hardware, including desktops, laptops, thin clients, and
    mobile devices.
  • Experience with network protocols and security policy as it relates to desktop operating systems and computing
    environments.
  • Knowledge of IT asset tracking tools, including IT service desk platforms.
  • High School Diploma or
    GED.
  • Experience supporting Windows and Macintosh platforms.
  • Strong analytical, organizational, customer service,
    communication, and problem-solving skills with the ability to work independently in a fast-paced environment.


Bonus
Points

  • 2+ years of experience with product order placement.
  • 2+ years of experience with inventory control, asset
    management, and asset tracking.
  • CompTIA A+ Certification and familiarity with ITIL Foundations and IT Service Management best
    practices.


What to Expect

At WGU, our mission drives everything we do, including how we hire. Our
interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and
collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with
the role and our mission.

  • Introductory call
  • Hiring manager interview
  • Sr. leader
    interview


Work Location

This is a full-time, in-office position requiring five days per week in our
SLC office, designed to foster the collaboration and connection that fuel our best work.

Visa
Sponsorship

While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this
role.

Travel Requirement



This position requires occasional travel of up to 20%, including required
attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company
locations, and other business-related events as needed. Additional travel may be assigned as needed to support business
requirements.

Position & Application Details


Full-Time Regular Positions (classified as regular and working 40
standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses;
medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life
insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage;
retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for
accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental
leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through
the internal job board in Workday.



Additional Information

Disclaimer: The job posting highlights the most critical
responsibilities and requirements of the job. It’s not all-inclusive.



Accommodations: Applicants with disabilities who require
assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive
consideration for employment without regard to any protected characteristic as required by law.



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