Parking Assistant

Wellesley MA
Full time
R0014752

THE OPPORTUNITY
The Parking Assistant/Manager supports the
daily operations and administration of parking management
efforts and needs on campus. They will work closely with the Executive
Director/Chief of Police as well as
other members of the Public Safety team to develop and manage strategic plans and initiatives for
the
department in areas including Parking and Transportation.

WHAT YOU WILL DO

• Responsible for the management of
  Babson and Olin College Parking Management needs including permit registration and distribution, maintenance of equipment and service
  support, organization of the parking appeal board, parking appeals and billing, processing revocation letters, and management of parking
  related communications and requests, including medical passes, carpool passes, parking management for visitors and non-affiliated parking
  management such as town related parking needs.
• Responsible for the collection of parking data for strategic planning and budgeting
  purposes.
• Helps prepare and present parking-related agenda items to internal and external departments, including collaboration with
  Facilities to address parking signage issues and requests.
• Learns and maintains databases and systems related to parking management
  (T2 Parking Management System).
• Supervises all parking and transportation technical support including assistance with maintaining
  records, updating procedures, managing inventories of supplies, and scheduling maintenance of T2 Parking software and
  equipment.
• Works closely with T2 system support and ITSD as needed to address system issues. Assists with supporting administrative
  efforts with other means of transportation on campus including electric spaces and Zipcars.
• Develops and implements programs for the
  daily function of parking management.
• Recommends parking policies, rates and programs to leadership.
• Responds to customer
  inquiries and/or complaints, both written and oral; provides highly skilled conflict resolution and direction.
• Assists with all
  billing efforts regarding parking management (permits, citations, vehicle tows).
• Assists with the development and implementation of
  comprehensive campus marketing and promotional strategies for the Parking department including management of the website.
• Works with
  direct leadership to implement the strategic direction of the expansion of Parking including on-campus usage, new revenue streams, and
  developing new marketing and communication plans as well as focusing on elevating technology.
• Assists with research and development
  of data driven policies and procedures and keeps up to date with trends in the campus Parking and Transportation industry to ensure that
  Babson is in line with technology and parking and transportation solutions.
• Works closely with partners on campus such as
  Facilities, ITSD, Housing, Events Management, Athletics and Student Financial Services in support of efficient and effective parking
  management. Assumes additional responsibilities and special projects as required.

WHAT EDUCATION AND SKILLS YOU WILL NEED

• High School diploma and at least 3-5 years of relevant experience or Associate’s Degree with 1-3 years of relevant
  experience.
• Ability to work with ethnically, culturally, and socially diverse students, staff, and faculty.
• Strong
  communication and customer service skills. Strong management and leadership skills. Basic accounting skills.
• Envisions and proposes
  new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions
  to gain sought-after results.
• Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills
  and challenging tasks; and is flexible in changing conditions.

HOW AND WHERE YOU WILL WORK

• This is an in-person
  position scheduled during normal business hours. May be required to respond to various locations on campus for parking related issues.
  Position may be required to work off hours during certain times of the year. Must have had a valid unrestricted U.S. Driver’s License for
  one year and maintain throughout employment an insurable (as determined by the College’s insurer’s criteria) or a satisfactory driving
  record; must successfully complete and pass the College’s vehicle training program within the first 60 days of employment; annual or more
  frequent review of employee’s driving record based on the College insurer’s criteria; and safety training as required by management.

  ADDITIONAL SKILLS YOU MAY HAVE Customer Service experience a plus. Experience in project management preferred. Experience systems
  such as database management, Remedy Force, MS-Office, Parking Management system, and SharePoint preferred.

  
  
  

This is a non-exempt
position with an hourly rate of $31.00. This position includes paid sick leave where required by law. Eligibility, accrual, and usage will
follow applicable state and local regulations.

All questions or concerns about this posting should be directed to the Office of Human
Resources at hr@babson.edu.

PI285472355

Job distributed by JobTarget.

Tagged as: Employment