Program Assistant – Temporary PT

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland
(CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is
among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher
Education.

The Program Assistant plays an integral role on the Compliance and Risk Management team, providing essential
operational support to ensure the office’s efficiency and effectiveness. This position is responsible for a diverse range of duties, from
routine administrative tasks to complex paraprofessional functions, performed with a significant degree of independence, judgment, and a
high level of confidentiality and accountability. The incumbent will take a lead role in administering the College’s Insurance programs and
policies. Additionally, the individual in this position provides administrative support for government relations, enabling the senior
executive leadership team to focus on providing effective risk management, strategic compliance, and policy guidance to the
organization.

Reports to: Executive Director, Compliance and Risk Management

Work Schedule: Monday – Thursday; 9am to
3pm

College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College’s staff and
students. The final candidate for this position will be subject to the following background checks: Criminal History Check and Sex Offender
Registry Check.

This position is open until filled. For best consideration, please apply by 11:59pm on June 26, 2026. The
College of Southern Maryland is an Equal Opportunity Employer.

Examples of Duties:

25%
Provide Program Support
Responsible for some administrative duties for the office. Position reports to the Executive Director
of Compliance and Risk Management, but also works closely with and provides administrative support for the Assistant Vice President of
Government Relations. Maintains office functions and uses judgment to handle problems and refer issues. Serves as the Office Administrator
and ensures an efficient office, performs general office duties such as creating and maintaining filing systems, all incoming mail. Creates
files, assists with the management of records, and timely executes assigned tasks within the office case management database. Prepares
correspondence, PowerPoints, and reports, screens and handles inquiries.

25% Policy and Administrative Assistance

Responsible for policy administrative support for the Executive Director of Compliance and Risk Management. Creates and
maintains the policy schedules related to the college’s board policies, administrative policies, and ensures policies are updated routinely,
and publishes policies on the college website and databases. Publicizes revised and new policies using Everyone Email and the
Friday Report. Prepares notifications to insurers of claims, self-insured retention claims limits, and generates reports. Monitors
and assists in collecting documents and responds to Freedom of Information requests.

20% Insurance
Administration:
Assumes the lead role in the administration of insurance coverages for property, liability, automobile
liability, crime, athletic accident, international, environmental, cyber, and other insurance lines. Prepares annual renewals, which involve
collecting information from numerous departments, and works directly with the broker while adhering to renewal deadlines. Coordinates and
schedules Insurance renewal meetings. Coordinates the renewal and distribution of vehicle registration ID cards. Works with the
Transportation department to ensure the college’s driving program is provided the necessary bond and certificates to maintain eligibility
with the Motor Vehicle Administration. Requests Certificate of Insurance from broker as needed. Responsible for working with the insurers to
ensure that building replacement values are audited for sufficient insurance coverage. Responsible for annual auto premium audits, reports
beginning and ending inventory of vehicles, and verifies vehicle classification to the auto insurance carrier. Responds to internal general
inquiries regarding insurance coverage, often with the involvement of insurance carriers and brokers.

20% Insurance
Claims
Serves as the secondary point of contact for reporting of claims and inquiries. Manages and works with the other
divisions and coordinates claims, including automobile claim damage, property damage, athletic accident injury, and non-employee injuries,
to the carrier.

10% Risk Management
Collaborates with the facilities OPS division in the collection of
compliance audit reports related to underground storage tanks and ensures college insurer and regulatory agency receipt. Assists with
insurance risk audits, coordinates site visits, and insurer receipt of department and division responses. Assists the Executive Director of
Compliance and Risk Management in the creation, monitoring, and regular updating of various risk management tasks, such as the college’s
risk register and the records retention schedule.

Additional Duties:

• Performs other related duties as assigned.

Qualifications:

Required Education and Experience:

• Associate degree required.
• Two years of
  experience providing administrative support.
• Proficiency in Microsoft Office Suite applications as well as overall database
  management.
• Proficiency with the operation of office equipment including computers, printers, fax machines.

Preferred
Education and Experience

• Bachelor’s degree preferred.
• Experience in insurance administration and claims
  management.
• Experience working in a legal, compliance, or risk management office.

Licenses, Certifications, or Additional
Requirements:

• This position may require insurance, legal, and financial disclosure.
• The incumbent will be expected to have
  or promptly attain a notary license.

Supplemental Information:

• Independently perform complex administrative
  tasks; organize and carry out projects with minimal instruction.
• Make sound work decisions in accordance with rules, regulations,
  policies, and procedures.
• Maintain confidentiality and use independent judgment.
• Maintain and update records and files,
  including a wide variety of office records and reports of some complexity.
• Assess and set daily work priorities.
• Communicate
  clearly and concisely, both verbally and in writing.
• Establish and maintain collaborative working relationships with all levels
  within the organization, other agencies, regulatory agencies, special interest groups and the public.
• Perform complex
  administrative work.

PHYSICAL DEMANDS

• The work is sedentary which requires exerting up to 10 pounds of force occasionally
  and/or negligible amount of force frequently or constantly.
• Travel between CSM’s campuses, to other colleges, and to external
  stakeholders is expected.

WORK ENVIRONMENT

• Work is performed in a relatively safe, and secure work environment.

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