Senior People & Talent Generalist

Job Type: Full time

Job Number: JR-025743

Location: Salt Lake City,
UT

If you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working hard
to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to
higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse
workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received
praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping
students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into
account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience
and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual
to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of
each case. A reasonable estimate of the current range is:

Grade: Professional 309 Pay Range: $82,700.00 – $124,000.00

Job
Description

The Senior People & Talent Generalist is responsible for performing People & Talent related duties on a professional
level and works closely with People & Talent Business Partners and management in supporting leaders and employees. This position carries out
administrative and strategic responsibilities in the following functional areas: benefits administration, employee relations, training,
performance management, onboarding, policy implementation, recruitment/employment, and employment law compliance.

Primary
Responsibilities

• Under the direction of a Business Partner, may directly support a client group and/or take on less
  complex employee relations cases.

  
  

• Coaches managers and leaders on effective performance management.

• Consults
  and coaches employees and managers on employee relations matters, including University policy interpretation, job performance, and
  corrective action, while providing solution-oriented recommendations and support.

  
  

• Administers various People & Talent plans,
  projects, and procedures.

• Assists in the development and implementation of employee policies and
  procedures.

  
  

• Prepares and maintains the employee handbook and the policies and procedures manual.

• Recommends
  new approaches, policies, and procedures to continually improve department efficiency, services performed, and the employee
  experience.

  
  

• Analyzes data to identify trends and develops solutions to address business issues and
  challenges.

• Participates in developing department goals, objectives, and systems.

  
  

• Assists in evaluating
  reports, decisions, and department results in relation to established goals.

• Works closely with Business Partners and
  leadership to track and analyze incoming inquiries and investigations and recommend and develop consistent practices and action
  plans.

  
  

• Provides exceptional support to an assigned team of Business Partners.

• Raises questions and concerns
  and recommends potential solutions to performance management issues to ensure effective People & Talent implementation and ongoing process
  improvement.

  
  

• Represents the Business Partner Team with ongoing support in project-based teams to support the overall People &
  Talent strategy.

• Facilitates onboarding support for new leaders by introducing university philosophy and
  culture.

  
  

• Maintains human resource information system (HRIS) records and compiles reports from the
  HCM.

• Maintains compliance with federal, state, and local employment and benefits laws and
  regulations.

  
  

• Collaborates with all People & Talent subject matter experts to support the business
  collectively.

• May act as a mentor to a People & Talent Specialist or People & Talent Generalist.

  
  

• Performs
  other job-related duties as assigned.

Knowledge, Skills, and Abilities

• Excellent verbal and written
  communication skills with the ability to articulate ideas and influence others.

• Ability to establish presence and credibility
  quickly and become a trusted resource to employees.

  
  

• Exceptional business knowledge of HR-related laws, regulations, and
  practices, including EEOC, ADA, DOL, FMLA, and related requirements.

• Ability to make recommendations to effectively resolve
  problems or issues using sound judgment consistent with applicable laws, philosophies, and practices.

  
  

• Ability to maintain a
  high level of confidentiality with all interactions and work products.

• Demonstrated ability to apply data management and
  analysis tools in researching and analyzing various types of data.

  
  

• Ability to observe, understand, and interpret ambiguous
  issues and apply critical thinking strategies to develop solutions.

• Ability to coach employees objectively and effectively
  through complex, difficult, and emotional issues within a diverse organization.

  
  

• Exceptional ability to gather and analyze
  data using meaningful HR metrics and provide recommendations to the Business Partner team and leadership.

• Strong
  understanding of employment law and other state and federal compliance regulations.

  
  

• Experience with Microsoft Office
  products, HRIS systems, Applicant Tracking Systems (ATS), and Performance Management Systems.

• Demonstrated project management
  skills.

  
  

Education and Experience:

• Bachelor’s degree in Human Resources or a related field and
  five (5) years of related experience, or an equivalent combination of education and experience that provides the knowledge, skills, and
  abilities required to successfully perform the job, totaling nine (9) years.

Preferred Qualifications:

• HR Certification (SHRM-CP, PHR)

• Previous experience working with client groups as a Generalist/Business
  Partner

  
  

This job description includes a general representation of job requirements rather than a comprehensive inventory of
all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or
without notice.

This position requires occasional travel of up to 20%, including required attendance at designated company summits
(typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events
as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified
for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings
account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital
indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and
flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays,
and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted
online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should
contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All
qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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