Operations Assistant

Functional Area: Administration

Department:
Student Financial Services

School Area: Chancellor’s

Pay Range Minimum: $27.00

Pay Range Maximum: $32.90

Employment Type: Full-time (Hybrid)

Employment Category: Non-Exempt

Visa Sponsorship Available: No

Schedule:

Pay Grade: 5

Posting Description

ADMINISTRATIVE ASSISTANT
2, Student Financial Services, reporting to the Associate Director for Student Accounts and Collections, coordinates the
processing and reconciliation of all daily cashiering and deposits received at SFS and assists with customer service inquiries related to
student accounts, student billing, tax forms, sponsor payments and veteran’s benefits. The Operations Assistant also provides support and
backup for critical functions for the Operations team.

Job Requirements

REQUIRED: High school
diploma or equivalent; a minimum of three years of experience, student financial services experience or Bursar experience at a higher
education institution preferred; expert knowledge of student account payments, including cashiering; demonstrated proficiency in student
account systems (Banner preferred); excellent written & verbal communication skills, organizational skills and attention to detail with a
focus on process improvement and analysis; proactive approach to identifying and resolving potential issues; discretion and judgment with
managing confidential personal and financial information; dedication to developing a thorough understanding of multiple systems and
processes and knowledge of Institute, federal and state rules and regulations; sensitivity to cultural diversity and ability to interact
effectively with people of diverse backgrounds; and ability to find resolutions for complex problems with varied stakeholders, set work
priorities, and successfully balance workload in a fast-paced and deadline-oriented environment.

5/29/2026

Tagged as: Employment